Payment Methods Issue

  • al2min

    (@al2min)


    1 year, 1 month ago

    Hi Stripe Support,

    Swish isn’t working on my account, and I can’t add Revolut, Apple Pay

    Can you help me fix this?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Clayton R

    (@mrclayton)

    1 year, 1 month ago

    Hi @al2min

    Can you provide a detailed description of how Swish isn’t working for you? Please provide any error message you see and all the troubleshooting steps you have taken.

    Swish is available for customers that select Sweden as the billing country. Make sure you’re using a Sweden based billing address when testing Swish.

    Kind Regards

    Thread Starter al2min

    (@al2min)

    1 year, 1 month ago

    Hi,

    Please take a look at the screenshot — Swish can’t be enabled, even though it was active before.
    I haven’t changed the billing country (still set to Sweden), and no error message is showing.

    Would appreciate your help in resolving this.

    Thanks!

    https://prnt.sc/5ybVq2KibJOz

    Plugin Author Clayton R

    (@mrclayton)

    1 year, 1 month ago

    Hi @al2min

    Swish can’t be enabled

    We don’t have any control over your ability to enable/disable a payment method within your Stripe dashboard which is what your screenshot is showing. I would recommend contacting support.stripe.com and see if they can explain why Swish isn’t available for your account now.

    Also, make sure you have enabled Swish in the Stripe plugin settings by going to WooCommerce > Settings > Payments.

    Kind Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Payment Methods Issue’ is closed to new replies.