Payment methods not saving/updating

  • Resolved Kees Lamper

    (@keeslamper)


    4 years, 3 months ago

    Hello,

    we have a strange issue that after activation of the Mollie plugin for woocommerce, we can use the payment methods that are enabled in our mollie account. After adding new payment methods in our account, we cannot activate those in the wordpress backend. And/or they won’t show up on the frontend.

    Also, within the Mollie settings (woocommerce->settings->mollie settings) you can refresh the payment methods. Sometimes they update, sometimes not. If it works, those new methods are marked as disabled again after refreshing the page. We have a multistore and within the settings pages of those stores all payment options differ from each other.

    (woocommerce->settings->payment methods) Enabling/ Disabling options doesn’t work correctly.

    In short: it doesn’t save any changes it seems.

    I deactivated our theme, deactivated all plugins, deleted and reinstalled your plugin, tried different Mollie accounts, tried test and live modes, payment and order apis, but it doens’t change anything. I hope you can help me with that.

    Thanks in advance.

    Kind regards,

    Kees

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    4 years, 3 months ago

    Hi @keeslamper,

    This will be fixed for the next plugin update. The available gateways are stored in a transient for an hour and as of the latest version, the refresh button may not work as expected and does not remove the transient.
    So without manually removing the transients, it could take a moment before the available gateways are updated.

    Kind regards,
    Niklas

    Thread Starter Kees Lamper

    (@keeslamper)

    4 years, 3 months ago

    Hi Niklas,

    thanks for your reply. I don’t think this is the only problem we are facing. Also, waiting more than an hour doesn’t change anything. Could I send you a site login so you could check the working of the plugin?

    Kind regards,

    Kees

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    4 years, 2 months ago

    Hi @keeslamper,

    Could you please give it a try with the latest pre-release version from here?: https://github.com/mollie/WooCommerce/releases/tag/7.0.3-beta1

    If the issue persists, we’d prefer to take a look into your WooCommerce system report and the latest Mollie log files. You can share these either here in the forums or better privately with us from here:
    https://mollie.inpsyde.com/docs/request-support/
    In that case, please include a link to this thread.
    Thanks!

    Kind regards,
    Niklas

    Thread Starter Kees Lamper

    (@keeslamper)

    4 years, 2 months ago

    Hi Niklas,

    It looks like this beta solved our problem.

    Regards,
    Kees

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    4 years, 2 months ago

    Thanks for the feedback. The fix will be included in the upcoming 7.0.3 update. There may be another beta release before we push it out entirely as the new version includes the fully refactored plugin code. This includes initial support for WooCommerce Blocks and fixes for a few third-party plugin incompatibilities that have been reported. We are waiting for a bit more user feedback, but this version passed the vast majority of the tests so far.
    If anything does not work the way you expect, then please don’t hesitate to let us know.
    Thanks!

    Kind regards,
    Niklas

Viewing 5 replies - 1 through 5 (of 5 total)

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