Hi there!
I understand how frustrating this can be, and I appreciate you bringing this to our attention.
To start, please head over to WooCommerce → Status → Tools, and do the following:
- WooCommerce transients – Clear
- Expired transients – Clear
- Clear template cache – Clear
- Capabilities – Reset Capabilities
- Clear customer sessions -Clear
Next, please clear your browser cache and then check again.
If the problem persists, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report which you can find via WooCommerce > Status
- Fatal error logs (if any) under WooCommerce > Status > Logs.
Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.
Thank you, the problem has been resolved.
Hi @tonyzyc,
Great to hear that the issue has been resolved, and thank you for taking a moment to update the thread. It is always helpful to know when things are working again.
I will go ahead and mark this topic as resolved. If anything else comes up or you need further assistance in the future, please feel free to open a new thread and we will be happy to help.
If you have a moment, we would also appreciate it if you could leave us a quick review of WooCommerce here, your feedback helps us continue improving the plugin and support experience: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post
Thanks again for the update and for using WooCommerce. 😊
