Payment Option Not Working

  • Resolved skntek

    (@skntek)


    2 years, 4 months ago

    I installed the plugin, enabled the payment module and the “Square – Credit Card” payment method. I had no problem connecting my Square account.

    But when I go to checkout I get:

    “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order.”

    If enable a different payment (i.e. Cash on delivery) the error goes away but the Square is not given as a payment method.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Daniyal Raza

    (@daniyalraza01)

    2 years, 4 months ago

    Hello @skntek,

    Thanks for contacting us. Hope you are doing well. Let’s troubleshoot it together!

    It’s odd that it’s not working on your end. Did you already have a chance to test with temporarily deactivating all plugins (except WooCommerce and WooSquare), and the Storefront theme (linked here) active, and see if the issue persists, or otherwise?

    Also, make sure that all the settings are setup correctly?

    The next step would be to make sure deactivate all plugins to find the problem. Reactivate them one by one to identify the culprit. Optionally, check themes by switching to a default one if needed. This helps troubleshoot effectively. You can see that how to test for conflicts.

    I hope this will helps! Let us know how it goes.

    Hope to hear from you soon.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter skntek

    (@skntek)

    2 years, 4 months ago

    Thank you for your response. I have disabled all plugins except for WooCommerce and WooSquare and installed the Storefront theme but I still get the error message about no payment methods.

    I have successfully connected my Square account

    I enabled Square Payment Gateway under WooSquare addons

    Under Square Payment Gateway Settings I have checked Enable Square

    Under WooCommerce -> Settings -> Payment Methods I see Square listed and it shows as enabled.

    I’m not sure what else needs to be configured?

    Daniyal Raza

    (@daniyalraza01)

    2 years, 4 months ago

    Hello @skntek,

    It’s working fine on our end. We need to check into your site.

    To escalate your case, please create a ticket on our official website. We need you to create a staging site and share with us. So that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved. Also, share ticket number here or add this thread link into that ticket for reference.

    Hope to hear from you soon.

    Thanks

    Thread Starter skntek

    (@skntek)

    2 years, 4 months ago

    I opened ticket WSPLUSSUP-2026.

    Daniyal Raza

    (@daniyalraza01)

    2 years, 3 months ago

    Thanks for letting me know.

    Our representative will contact you soon.

    Hope this will be resolved.

    Thanks

    Daniyal Raza

    (@daniyalraza01)

    2 years ago

    Hello @skntek ,

    As we have replied to your questions on the support ticket, we are marking this thread as resolved.

    If you have any questions so please open a new thread.

    Thanks alot.

Viewing 6 replies - 1 through 6 (of 6 total)

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