Payment problem

  • Resolved johntunnel

    (@johntunnel)


    4 years, 6 months ago

    `Hi
    I have tried paying for the SmartSlider3 Pro, but the system is not satisfied with my ZIP code. It marks my ZIP code as wrong and does not let me continue payment.
    My ZIP code is very simple: 4000 ​

    Paypal payment I have also tried although it says only for US, but same problem with wrong ZIP code happens.

    Please give me another payment option.

    Regards

    John T.

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  • Plugin Support Gabor

    (@nextendweb_gabor)

    4 years, 6 months ago

    Hi @johntunnel!

    This problem usually happens, when on your computer VPN is used to change your location, because our payment provider automatically tries to identify your country. So if you are using VPN, please turn it off, or at the pricing:
    https://smartslider3.com/pricing/
    when you click on either of the “Buy” buttons, make sure that on the top right corner your country is selected.

    Also, please note that this forum’s rules are only allowing us to answer Free version support questions. If you won’t be able to figure out the issue, please rather contact us here:
    https://smartslider3.com/contact-us/support/?topic=Other

Viewing 1 replies (of 1 total)

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