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  • Resolved webmatthieu

    (@webmatthieu)


    7 years, 8 months ago

    Template : storefront
    Version de WooCommerce: 3.4.5
    Version de WordPress: 4.9.8
    Limite de mémoire de WordPress: 256 MB
    Version PHP: 7.0.32
    Poids Max Post PHP: 128 MB
    Limite d’exécution PHP: 300
    PHP Max Input Vars: 200000

    Hi,
    I have sometimes errors with stripe payments but I don’t know why. It appears on 3-4% of orders. Any idea ?

    2018-09-21T08:56:00+00:00 DEBUG
    ====Stripe Version: 4.1.10====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    2018-09-21T08:58:22+00:00 DEBUG
    ====Stripe Version: 4.1.10====
    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    [source_object] =>
    )

    ====End Log====

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    7 years, 8 months ago

    Hi @webmatthieu

    I have a few questions that may shine a light on the problem:

    Does the active theme apply template overrides to any part of the WooCommerce process? You can find a list under WooCommerce > Status. Also, inconsistencies aren’t usually associated with the code ( as that information is static ) but rather caused by a caching plugin or a spotty host.

    Is there anything that these orders have in common that would allow you to replicate the issue?

    Mike W

    (@nixiack8)

    7 years, 8 months ago

    Hi @webmatthieu,

    We have not heard from you in a while so we will go ahead and close this thread. If you are still having issues or something new arises, please open a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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