Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
There isn’t really a way to do that, as most payment gateways set the order status to “failed” if the payment doesn’t go through. They don’t hold the order and then try again in an hour.
If you wanted to look into doing it yourself, you’d need to dig into the API of the specific payment gateway to figure out how to do it.
Thread Starter
bv2009
(@bv2009)
I think you unterstood me wrong: I don‘t want to syncronize with the Payment Gateway. I simply want a button e. g. in the order menu if I manually recognized that the customer hasn‘t paied. And this button should send a mail with a specific content like „Dear Customer, you have to pay“
Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
I’m sorry for the delay in getting back to you!
> I simply want a button e. g. in the order menu if I manually recognized that the customer hasn‘t paied. And this button should send a mail with a specific content like „Dear Customer, you have to pay“
There is already sort of a way to do that – you can build further on it:
http://www.paystand.com/blog/how-to-use-woocommerce-to-email-an-invoice-with-a-pay-now-link-a-step-by-step-guide
Plugin Support
Hannah S.L.
(@fernashes)
Automattic Happiness Engineer
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
