Hello @mazshar,
Thanks for reaching out.
Before we can take a deep dive into troubleshooting the issue, I’d like to understand your site properly.
Please share with us the necessary information below for us to investigate the issue further:
- System Status Report, which you can find via WooCommerce > Status > Get system report > Copy for support, then paste it via https://gist.github.com/ and send the link here.
- Fatal error logs (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Once we have more information, we’ll be able to assist you further.
Hi @mazshar,
Thanks for sharing more details on this.
I checked out your SSR and could notice you are using a third-party plugin to collect payment from your users. In order to troubleshoot this, I’d recommend running a full conflict test. You may find details on how to run a conflict test here.
In the meantime, if the issue persists, I’d recommend you try our payment gateway, which could seamlessly work with your current site set up. You can read more about it from this guide here.
On the other hand, I was able to notice your site is using an outdated version of the WooCommerce database. To avoid future issues with your store, I recommend updating your database by heading over to WooCommerce > Status > Tools > Update Database.
I hope this helps, let us know if you still need further assistance.
<font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Sorun hala devam ediyor, farklı bir temaya geçtim ancak sorun devam ediyor. </font></font>
<font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Aynı yazılımı daha önce de kullanıyordum ve hiçbir sorun yaşamamıştım ama şimdi sorunlar yaşıyorum. Türkiye’den ödeme alabileceğim 3 parti bir yazılım önerebilir misiniz?</font></font>
The problem still persists, I switched to a different theme but the problem persists.
I used the same software before and had no problems, but now I’m having problems. Can you recommend a 3-party software that I can receive payments from Turkey?
Hi @mazshar,
The problem still persists, I switched to a different theme but the problem persists.
Were you able to also deactivate all other plugins, only leaving your payment gateway and the default theme to check if the issue persists?
I used the same software before and had no problems, but now I’m having problems.
For better assistance, I’d recommend reaching out directly to the plugin developers, as they stand a better chance in troubleshooting the issues you are experiencing.
Can you recommend a 3-party software that I can receive payments from Turkey?
To receive payments from Turkey, I recommend doing a search from the ww.wp.xz.cn plugin repository and checking out the plugins that are well ranked and keep receiving updates from their developers.
I hope this helps.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
There was no improvement, so I will not work with Woocommerce and I could not find a solution to the problem.
