Payment status response

  • Resolved psmitra

    (@psmitra)


    7 years, 6 months ago

    Hello,

    We are developers and our client has purchased this plugin on our recommendation for his site where members will subscribe (monthly/yearly) using Square payment gateway.

    Our question is – how can we programatically track if the payment status is “success” or “failure”? We need to trigger some action based on that.

    Please treat this as an urgent request. Thanks in advance!

    Best Regards,
    Partha

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter psmitra

    (@psmitra)

    7 years, 6 months ago

    Hi,

    Yes, great to have an action hook for payment status.

    Another issue is we need a “return URL” (i.e. a page) so that system can redirect after payment “success” and we can add some post-payment functionality.

    Also, we have tested a “subscription” and we could see that transaction details is getting stored at site’s database. Question is, will we get another transaction data stored for the next month’s payment automatically? We need to know that each month’s payments are coming successfully, else we need to stop the service we are providing to customer.

    Thanks,
    Partha

    Thread Starter psmitra

    (@psmitra)

    7 years, 6 months ago

    This link you gave is giving error – http://apiexperts.io/fast-support/
    Is this correct support link – https://wpexperts.io/support-envato/ ?

    • This reply was modified 7 years, 6 months ago by psmitra.
    Thread Starter psmitra

    (@psmitra)

    7 years, 6 months ago

    However it is taking forever to login there and I cannot get in. Please suggest how else can I connect with your technical team? FYI – I emailed twice at [email protected] but got no response.

    Please help!

    Thread Starter psmitra

    (@psmitra)

    7 years, 6 months ago

    Hi,

    https://wpexperts.io/support-envato/ is asking for Evanto purchase code, which we do not have. Here is the order/invoice number – ##20181116-55180 that we get from https://users.freemius.com/store/152/login/

    Hope that helps?

    Thanks,
    Partha

    Thread Starter psmitra

    (@psmitra)

    7 years, 6 months ago

    I have created support ticket (#6865) 2 days back, but got no reply as of yet.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    7 years, 6 months ago

    Hello @psmitra

    Our team is back after holiday, you will hear from us as soon as possible.

    Thanks

    Thread Starter psmitra

    (@psmitra)

    7 years, 6 months ago

    We are in middle of an urgent project delivery, but got stuck up with very very slow support ticket response. Please see ticket #6879.

Viewing 7 replies - 1 through 7 (of 7 total)

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