Payment taken

  • SteveHale

    (@stevehale)


    3 weeks ago

    You have taken a payment for your app that I no longer want. I did NOT get any prior notice, bad practice……

    I have tried reashing out to you via support but am not getting much success.

    I want a refund.

    How can we solve this issue?

    Regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter SteveHale

    (@stevehale)

    2 weeks, 6 days ago

    I have not had the courtesy of a response to this request…..

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    2 weeks, 3 days ago

    Hello @stevehale

    Thank you for reaching out and I am happy to help!

    We’ve received the email via the W3 Total Cache support channel and replied to it.

    Please continue the correspondence there so we can avoid duplicating the answers.

    Thanks!

    Thread Starter SteveHale

    (@stevehale)

    2 weeks, 3 days ago

    I have received no email from you regarding this payment and receiving a refund.

    Please advise

    Regards

    Steve B

Viewing 3 replies - 1 through 3 (of 3 total)

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