Payment Without Account

  • Resolved leavai

    (@lparga)


    2 years, 1 month ago

    Hello! For a few weeks now, users have been required to log in to PayPal to make payments. I need you to be able to pay without a PayPal account, directly with a credit or debit card. It seems that it only works in the United States, but before users could do it from any country. Could you help me?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    2 years, 1 month ago

    Hello @lparga

    Thank you for reaching out to us, we are here to help.

    In order to use Advanced Card Processing (this is the payment method that allows you to pay without having a PayPal account), you need to get your PayPal account approved for using this feature. You can do the request for this by selecting the option while initially onboarding the plugin. Or you can go to this link and follow the instructions to do the same after onboarding.

    After the request has been approved, you should get the payment method added to the WooCommerce payment method overview.

    Here, you can find some details on the countries that allow using this payment method, and here are some more general details on the payment method within our plugin.

    Please let us know if you have any further questions.

    Kind regards,
    Joost

    Thread Starter leavai

    (@lparga)

    2 years, 1 month ago

    Thanks Joost!

    Today I can’t find the Advanced Card Processing tab in my Woo settings. When Paypal authorizes my account, should I see it?

    Thread Starter leavai

    (@lparga)

    2 years, 1 month ago

    I have only this option.

    Thread Starter leavai

    (@lparga)

    2 years, 1 month ago

    Hi! Any news?

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    2 years, 1 month ago

    Hello @lparga

     When Paypal authorizes my account, should I see it?

    Yes, if you are enabled for Advanced Card Processing, please go to the “Connection” tab in the plugin settings and click the “Check available features” button. If ACDC is enabled on your account, it will appear after you use this button.

    Alternatively, you can re-onboard your account.

    Kind regards,
    Krystian

    Thread Starter leavai

    (@lparga)

    2 years, 1 month ago

    Hi Krystian, I tried to reconnect with different accounts but it does not works. I’m trying from Argentina, it could be a problem?

    These are the features availables on the account:

    billing plan pricing-change activated,
    billing plan updated,
    billing subscription cancelled,
    catalog product updated,
    checkout order approved,
    checkout order completed,
    checkout payment-approval reversed,
    payment authorization voided,
    payment capture completed,
    payment capture denied,
    payment capture pending,
    payment capture refunded,
    payment capture reversed,
    payment order cancelled,
    payment sale completed,
    payment sale refunded,
    vault payment-token created,
    vault payment-token deleted

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    2 years, 1 month ago

    Hello @lparga

    I tried to reconnect with different accounts but it does not works. I’m trying from Argentina, it could be a problem?

    It’s likely that the WC store location is set to a country not eligible for Advanced Card Processing. If an ineligible country is configured, such as Argentina, ACDC settings will not be displayed. Please check this list of countries eligible for ACDC:

    Eligible Countries for ACDC

    Kind regards,
    Krystian

    Plugin Support Syde Joost

    (@joostvandevijver)

    1 year, 11 months ago

    Hello,

    Since we have not heard back from you for over a month, we will mark this thread as resolved. Do not hesitate to open a new thread if you still need our support on this or any other issue.

    Kind regards,
    Joost

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Payment Without Account’ is closed to new replies.