Payments methods loading stuck

  • Resolved mrlukas

    (@mrlukas)


    1 year, 4 months ago

    Payment methods stuck when selecting if this plugin is active.
    I used this plugin for years but after the big update, I have more problems.

    Some payments fails, and also when change payment methods in the checkout sometimes the loading screen stuck on loading the payment option.

    If i select other for example Paypal option its loading and sometimes never loads.

    So at this moment I had to turn it off.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 year, 4 months ago

    Hi @mrlukas,

    Greetings from Webtoffee,

    It sounds like a conflict may be affecting payment method selection after the recent update. Can you share a screen recording to better understand it? If any errors are observed, can you share the wt_stripe_oauth  logs from WooCommerce > Status > Logs? You can share the logs privately using this link.

    If a caching plugin or a CDN (such as Cloudflare) is active, try:
    • Purging the cache.
    • Temporarily disabling caching and testing the checkout again.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 year, 3 months ago

    Hi @mrlukas,

    Since this thread has been inactive for some time, we are marking it resolved. If you continue to have issues, start a new thread in the forum, and we will assist you.

Viewing 2 replies - 1 through 2 (of 2 total)

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