Hi @moyola,
Just to be sure, could you please go to your site’s Dashboard -> Paid Member Subscriptions -> Settings -> Payments -> Gateways -> and send a screenshot from there (please make sure all the settings from that page can be seen)?
Note: Since this is a public forum, please make sure all sensitive/private information is hidden/blurred from the screenshots.
Note: You can use a site like https://snipboard.io/ to share the screenshots.
Thread Starter
moyola
(@moyola)
The Vaulting functionality from PayPal is imperative for the PayPal implementation to work. You can read more about this here: https://www.cozmoslabs.com/docs/paid-member-subscriptions/payment-gateways/paypal/#Requirements.
This functionality is available only to specific countries (and determined by PayPal). You can view the eligible countries here: https://developer.paypal.com/docs/multiparty/checkout/save-payment-methods/#eligibility. In case your country (from which the PayPal account is located) appears on that list, then I would suggest asking the PayPal Support why vaulting is not active on your account, and if they can help you activate this functionality.
