• Resolved jaceejoef

    (@jaceejoef)


    Hi,

    I am working on a website where users enter the amount they need to pay for a specific service they acquired.

    Now, we don’t need the billing address for the Paypal checkout since we don’t need it. We just want for the users to pay via credit card.

    I’m currently using the free version. Do we need to have a Pro version to acquire this?

    Please let me know how to work on this.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hi @jaceejoef,

    Thank you for contacting us.

    If you use the Pay with debit or credit card, it will ask the user for the billing address. As far as PayPal checkout goes, this option will then ask the user to login to their PayPal account in order to process the payment.

    Let me know if this helps or if you have any additional questions.

    Best,
    Jonathan S

    Thread Starter jaceejoef

    (@jaceejoef)

    Hi @wpmudev-support9

    Just want to clarify. If a user pays via debit or credit card, the billing address is a must. Is that correct?

    I need to explain this to our client because he thinks online payment for a service is like paying over-the-counter via card where you only need the card details by swiping/tapping the card.

    Hi @jaceejoef,

    These fields are added by PayPal by default and can’t be removed as credit card processors use billing details and contact information to lower their risk.

    So unfortunately it can’t be setup in a way as over-the-counter payment where you can just swipe the card 🙁

    Cheers,
    Predrag

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @jaceejoef

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)

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