PayPal Currency Format Error

  • Resolved wmedina

    (@wmedina)


    12 years, 1 month ago

    This is the error I keep getting:
    “The link you have used to enter the PayPal system contains an incorrectly formatted item amount.”

    The winning bid was USD 100.00 and I cannot figure out what the issue is. I have read on other posts and it seems that there was an error in the code of the link, but I could not find a way to fix it.

    Any help would be appreciated as we have several auctions that have now ended and they cannot pay due to the PayPal format issue.

    https://ww.wp.xz.cn/plugins/ultimate-auction/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter wmedina

    (@wmedina)

    12 years, 1 month ago

    &amount=100.00¤cy_code=USD

    This is what it looks like right now…I saw elsewhere to change it to read:

    &amount=100.00currency_code=USD

    However that did not work either.

    Plugin Author Nitesh

    (@nitesh_singh)

    12 years, 1 month ago

    Hi,

    Are you getting this error in Paypal link that is inside email?

    Thread Starter wmedina

    (@wmedina)

    12 years, 1 month ago

    Hi Nitesh,
    The error comes when they follow the link in the email that lets them know they won the auction.

    Instead of being a clickable link, it is words they have to copy and paste into the address bar. Once they click “go”, it gives them the message the currency isn’t formatted correctly when they land on the PayPal site.

    Plugin Author Nitesh

    (@nitesh_singh)

    12 years, 1 month ago

    Hi,

    Which email client are you using? I had fixed emails to display as links recently for few email clients. Kindly confirm

    Thread Starter wmedina

    (@wmedina)

    12 years, 1 month ago

    I used Outlook 2010 Professional, several other clients are using anything from Gmail to Outlook.

    Thread Starter wmedina

    (@wmedina)

    12 years, 1 month ago

    Hi Nitesh,
    Any update on this at all?

    We have several people who cannot pay due to the link being broken.

    Thanks!

    Plugin Author Nitesh

    (@nitesh_singh)

    12 years, 1 month ago

    Hi,

    please send an email to nitesh[at]auctionplugin.net so that I could send you new zip file. I’ll release an update few days later.

    Cheers,
    Nitesh

    Thread Starter wmedina

    (@wmedina)

    12 years, 1 month ago

    That fixed it nicely, thank you!

Viewing 8 replies - 1 through 8 (of 8 total)

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