PayPal does not work

Resolved thankssforhelp
(@thankssforhelp)

1 year, 4 months ago

Hi there, I hope you can help me:

I use a form with a lot of customised css design (see here https://drive.google.com/file/d/1CWuf4z9vXwzp_7_Pvj0P1QZ1fbVE9cm_/view?usp=drive_link). Unfortunately PayPal does not work here, neither in sandbox nor in live mode. I have already removed the PayPal field, saved it and then added it again – it does not work. To check, I used a second simple form from the templates and added PayPal – it worked. I therefore assume that there is a problem with my css code? Thanks for the help, it’s really urgent.

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support Patrick – WPMU DEV Support
(@wpmudevsupport12)

1 year, 4 months ago

Hi @thankssforhelp

I hope you are doing well.

I checked your form but something seems to have corrupted the Paypal field, I believe it was mainly the Radio-1

Please, enter the Label and value for the Radio, you can remove it via CSS but it is important to have them set in the plugin setting

https://monosnap.com/file/fMcFS6fHUUXPI0jVbbOtD7NrkkDmKL

Then remove your PayPal field, save the form, and add it again and add the new value in the conditional rather “null” https://monosnap.com/file/YvfbGMpq0zkErgC2G56PF8jOlXf6D5

It should fix the issue https://monosnap.com/file/4RMf1199P7O9YkqwlOd8Txx4BvPKJQ

Let us know the result you got.
Best Regards
Patrick Freitas

Thread Starter thankssforhelp
(@thankssforhelp)

1 year, 4 months ago

Hi Patrick,

thanks a lot, PayPal is working now!! Could you please let me know the right css selector for the second radio button (PayPal), so I can remove it?

Thank you very much

Plugin Support Amin – WPMU DEV Support
(@wpmudev-support2)

1 year, 4 months ago

Hi @thankssforhelp

You can target the field forminator-radio-label and change the color to transparent to hide the label text, since you added the image for the label before attribute you can’t use display: none.

Please let us know if you still need assistance.

Kind Regards
Amin
Thread Starter thankssforhelp
(@thankssforhelp)

1 year, 4 months ago
Hi Amin @wpmudev-support2 ,

thanks a lot! But how can I only adress the second radio button label as I want the others to be shown?

I tried this but it did not work:
```
.forminator-radio-label .forminator-radio:nth-of-type(2) span:before {
color: transparent;
}
```
Thanks in advance and best regards
Kris – WPMU DEV Support
(@wpmudevsupport13)

1 year, 4 months ago
Hi @thankssforhelp

If I get your query right, it seems you look for this one:
```
.radio-image #forminator-field-radio-1-label-2
```
Kind Regards,
Kris
Plugin Support Saurabh – WPMU DEV Support
(@wpmudev-support7)

1 year, 4 months ago

Hello @thankssforhelp

We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

Kind Regards,
Saurabh

Viewing 6 replies - 1 through 6 (of 6 total)

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