PayPal doesnt work

  • theillustrator

    (@theillustrator)


    8 months, 1 week ago

    Hello,

    This is a problem I first experienced in january of this year. Now it occured again.

    (I have tried to find a solution via Thimpress new community forum, buyt that forum is just not good anymore. No one is responding. But I have also having problme to login.

    Anyway.

    A person try to buy a single course but when in checkout there is an error and payment dont go through,

    1. I use woocommerce with Learnpress paypal for woocommerce plugin
    2. I also use tested without woocommerce and Learnpress paypal plugin.

    None of these options worked.

    Woocommerce simple ust take me through the order and the paypal window opens. But payment wont go through.

    The sole Learnpress payment – with NO woocommerce involved – learnpress own checkout

    Anyone else experienced this siuation?

    Thanks!

    Stefan

Viewing 1 replies (of 1 total)
  • Plugin Support brianvu-tp

    (@briantp)

    8 months, 1 week ago

    Hi Stefan,

    Thank you for reaching out.

    We appreciate you bringing it to our attention.

    Regarding your payment issue, we’d like to clarify a key point about how LearnPress works with WooCommerce:

    When you use the LearnPress – WooCommerce Payment Methods Integration add-on, it routes all payments through WooCommerce. This means that LearnPress’s built-in payment methods (including its default PayPal gateway) are bypassed.

    From your message, it sounds like you’ve tried both methods, but we want to confirm:

    • Are you experiencing the issue when using the WooCommerce PayPal gateway after enabling our WooCommerce integration add-on?
    • Or are you experiencing the issue when using the default LearnPress PayPal gateway with the WooCommerce integration add-on disabled?

    To help us pinpoint the problem, could you please provide the following version information for your plugins:

    • LearnPress version
    • LearnPress – WooCommerce Payment Methods Integration add-on version

    Knowing these details will allow us to test the exact combination of plugins you’re using and provide you with a precise solution.

    We look forward to your response!

    Best regards,
    Brianvu-tp

Viewing 1 replies (of 1 total)

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