Paypal Error
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Hi all. I have the shortcode in the right hand sidebar. While testing I cannot get paypal to work at all. I have my paypal email address in the settings as outlined in the documentation, but I get this error: https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=1bd7edfeddd5b&code=GENERIC_ERROR&mfid=1571430987409_1bd7edfeddd5b
The page I need help with: [log in to see the link]
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HI there,
When I’ve seen an issue like this in the past, it’s typically because your PayPal account has a setting enabled called “Encrypted Website Payments”. This setting only works with buttons that PayPal creates and it breaks third-party integrations like GiveWP or WooCommerce.
See our FAQ on that here:
https://givewp.com/documentation/core/payment-gateways/paypal-standard/#accordion-toggle-3Please login to your PayPal account, disable that setting and try the GiveWP form again. Then let us know how that goes. Thanks!
Thanks Matt. But I don’t have that setting enabled in PayPal
Any other ideas @webdevmattcrom
Can you provide a screenshot of your PayPal settings in your GiveWP payment gateway settings so I can see what’s going on there?
Additionally, your System Info would be helpful. Go to “Donations > Tools > System Info” for that.
Will do. When I have the plugin in testing mode, it seems to work just fine, and sends me to paypal to complete my donation…
I’m not seeing how to add a screenshot here…
### WordPress Environment ###
Home URL: http://www.nnpkoin.is
Site URL: http://www.nnpkoin.is
WP Version: 5.2.4
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Show on Front: posts
Table Prefix Length: wpuf_
Table Prefix Length: 5
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval### Server Environment ###
Hosting Provider: DBH: localhost, SRV: http://www.nnpkoin.is
TLS Connection: Connection uses TLS 1.2
TLS Connection: Probably Okay
Server Info: LiteSpeed
PHP Version: 5.6.40
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Max Upload Size: 8 MB
cURL Version: 7.66.0, OpenSSL/1.0.2t
SUHOSIN Installed: –
MySQL Version: 5.6.45
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔### GiveWP Configuration ###
GiveWP Version: 2.5.9
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Tables: ✔ wpuf_give_donors – 1.0✔ wpuf_give_donormeta – 1.0✔ wpuf_give_comments – 1.0✔ wpuf_give_commentmeta – 1.0✔ wpuf_give_sessions – 1.0✔ wpuf_give_logs – 1.0✔ wpuf_give_logmeta – 1.0✔ wpuf_give_formmeta – 1.0✔ wpuf_give_sequential_ordering – 1.0✔ wpuf_give_donationmeta – 1.0
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: –
Test Mode: Disabled
Currency Code: USD
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: http://www.nnpkoin.is/donation-confirmation/
Failure Page: http://www.nnpkoin.is/donation-failed/
Donation History Page: http://www.nnpkoin.is/donation-history/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: PayPal Standard
Default Payment Gateway: PayPal Standard
PayPal IPN Verification: Enabled
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: N/A### Active GiveWP Add-ons ###
### Other Active Plugins ###
Airdrop: by Kades Themes – 1.0.5
All In One SEO Pack: by Michael Torbert – 3.2.10
Cryptocurrency Donation Box – Bitcoin & Crypto Donations: by Cool Plugins – 1.3
Cryptocurrency Widgets: by Cool Plugins – 2.0.5
Insert Headers and Footers: by WPBeginner – 1.4.4
Kades Crypto Widgets: by Kimi – 1.0.3
Loginizer: by Raj Kothari – 1.4.2
LoginPress – Customizing the WordPress Login: by WPBrigade – 1.3.1
Rename wp-login.php: by Ella van Durpe – 2.6.0
SiteOrigin Widgets Bundle: by SiteOrigin – 1.15.8
Social Media and Share Icons (Ultimate Social Media): by UltimatelySocial – 2.4.3
Wordfence Security: by Wordfence – 7.4.0
WPeMatico: by etruel – 2.4.1### Inactive Plugins ###
Akismet Anti-Spam: by Automattic – 4.1.2
Hello Dolly: by Matt Mullenweg – 1.7.2
WP RSS Aggregator: by RebelCode – 4.15.2### Theme ###
Name: SiteOrigin Corp
Version: 1.12.0
Author URL: https://siteorigin.com/
Child Theme: No – If you’re modifying GiveWP on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to Create a Child ThemeHeer’s a link to the screenshot for the paypal settings http://www.nnpkoin.is/wp-content/uploads/2019/10/Screenshot-at-2019-10-18-14-58-03.png
1. Have you tried setting the “PayPal Transaction Type” to “Donation”?
2. Have you tried deactivating the “Cryptocurrency Donation Box” plugin?
3. Sometimes Wordfence can be problematic. Read here about putting Wordfence in “Learning Mode”: https://givewp.com/documentation/core/frequent-troubleshooting-issues/admin-ajax-blocked/Let me know if that helps a bit.
I can… But I am not a non-profit… I’ll put wordfence in learning mode and try it again…
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