Hi @cyriacathickal15,
Thanks for reaching out, and I’d be happy to help!
As the PayPal addon is part of the paid version of WPForms, it seems that you have an active license subscription with us.
Could you please submit a support ticket through the WPForms account dashboard when you have a chance? For more context, ww.wp.xz.cn’s goal is to ensure that paying customers and free users get the best support they can, from the ones that can give it.
The ww.wp.xz.cn forum is moderated by volunteers and as volunteers do not have access to the paid products, they recommend reaching out to the authors of the code, and as the issues you are having involve paid gated features, it is better to avoid mixing it with the features of a free plugin or theme. You can learn more about this here.
From there, our support team will be able to take a closer look at your request.
Thanks!
Hi @cyriacathickal15,
We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.
Thanks!
Thread Starter
Cyriac
(@cyriacathickal15)
Hi Ralden,
Thank you so much for the response. I’ve opened a support ticket in WP Forms and awaiting for the response.
Hi @cyriacathickal15,
Thanks for letting me know. I’m certain that our support team will be able to answer your question regarding our PayPal addon, which is a paid feature.
With this, I’m going to go ahead and close this thread. And if you’d like us to assist further with WPForms Lite, please always feel welcome to open a topic.
Thanks!