Hi @georgewayjr,
Sorry to hear about the issue noticed. I’m afraid we’ll need a bit more information regarding where exactly you noticed $1.
At the moment, I could notice an option to choose $20 and $25 via Forminator, and upon checkout, I could notice it was picking the correct value on the PayPal side.
You notice the issue after submission under Forminator Pro > Submissions side?
Could you please share the form export so that we can give a closer look at its existing configuration?
Please check the following doc on how to export a form:
https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export
If you are concerned about any sensitive information in the form, then you can duplicate your form, remove any sensitive information, and then export it.
You can share the export file via Google Drive, Dropbox or any cloud services in the next reply.
Looking forward to your response.
Kind Regards,
Nithin
Nithin,
I believe that the form is fixed. Patrick Freitas suggested that I check my fixed amount where you define a fixed value and variable amount. I change the option to variable from fixed it now appears to work. I exported the form to my Google Drive. Not sure how to import it from here.
Hi @georgewayjr
I am happy to hear it is working now, for Google drive you can share the link here so we can download and test it on our end to confirm everything looks fine.
Best Regards
Patrick Freitas
Hello @georgewayjr ,
We haven’t heard from you for a week now, so it looks like you don’t need our assistance anymore.
Feel free to re-open this ticket if needed.
Kind regards
Kasia