• Resolved sikcomputers

    (@sikcomputers)


    At the final step of the registration process, the user is not redirected to PayPal to complete the payment. The process finishes without offering any payment option. As a result, a subscription is created in the admin area, but it remains in a “pending” status and the payment is not processed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support thomaswild

    (@thomaswild)

    Hello @sikcomputers,

    I would like to ask you for some additional information:
    1. A screenshot of the plugins page at Dashboard -> Plugins -> Installed Plugins. Please make sure that our plugin and it’s version is clearly visible.

    2. Could you please send me a screenshot from Paid Member Subscriptions -> Settings -> Payments -> General as well as Paid Member Subscriptions -> Settings -> Payments -> Gateways

    You can use a site like https://snipboard.io/ to share the screenshots.

    Note: As this is a public forum, please make sure you hide/cover any sensitive information that might be appearing in any of your screenshots.

    Thread Starter sikcomputers

    (@sikcomputers)

    Plugin Author Georgian Cocora

    (@raster02)

    Hello @sikcomputers,

    You are using something to make the site a PWA and this is removing our javascript from the front-end of the website. Without it, the form can’t work properly.

    You need to enqueue all the scripts back or target only our scripts and add them. The following scripts are required at minimum for your case:

    • paid-member-subscriptions/assets/js/front-end.js
    • paid-member-subscriptions/includes/gateways/paypal_connect/assets/pms-paypal-connect-front-end.js

    But then depending if you enable or want to use other options or gateways, you might need others.

    Regards.


Viewing 3 replies - 1 through 3 (of 3 total)

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