Paypal Sandbox buttons having errors

  • Resolved kwk9892

    (@kwk9892)


    4 years, 5 months ago

    I generated 2 buttons (1 subscription & 1 buy now)

    When sandbox mode is turned on,
    The paypal page after clicking the button displays an error message as below:

    We're sorry, things don't appear to be working at the moment. Please try again later.

    Here’s the configuration for the button:
    Button ID: 18
    Button title: Bronze PP 1 month
    Membership Level: Bronze PP 1 month
    Payment Currency: USD
    Billing amount cycle: 0.01
    Billing cycle: 1month
    Billing cycle count: 0

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 5 months ago

    Hi, did you contacted PayPal support regarding your PayPal account?

    Regards.

    Thread Starter kwk9892

    (@kwk9892)

    4 years, 5 months ago

    Hi, thank you for the prompt reply

    The buttons works when sandbox mode is turned off, so I don’t think the problem is in paypal account ?

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 5 months ago

    Hi, thank you for sharing more information. Sandbox testing can be tricky sometimes. I have submitted a message to the developers to investigate further your issue.

    Kind regards.

    Plugin Author wp.insider

    (@wpinsider-1)

    4 years, 5 months ago

    For sandbox mode you will need to configure another button since the PayPal email address (the one for the merchant) will need to be different. The sandbox PayPal email and live PayPal email are not the same ones. So if you try to use the live one for a sandbox transaction, it will fail.

    There is a testing section at the bottom of the following page that should be helpful for you (it has some useful information):
    https://simple-membership-plugin.com/create-paypal-buy-now-button-inside-the-simple-membership-plugin/

    Thread Starter kwk9892

    (@kwk9892)

    4 years, 5 months ago

    Hello,

    I followed your advice on creating a new button using the paypal sandbox email, the configurations are as below:

    Button ID: 21
    Button title: PP test sub
    Membership Level: PP Test Subscription
    Payment Currency: USD
    Billing amount cycle: 0.01
    PayPal Email: [redacted by moderator]
    Billing cycle: 1month
    Billing cycle count: 0

    Unfortunately, it doesn’t work as well.

    I then proceeded to implement the methods you used in the “Test section” of your article. Unfortunately, Paypal requires me to verify my account by linking my credit card, bank detail, national id.

    I hope you could make the sandbox version work…

    Plugin Support mbrsolution

    (@mbrsolution)

    4 years, 4 months ago

    Hi,

    Unfortunately, Paypal requires me to verify my account by linking my credit card, bank detail, national id.

    This is very important and a standard practice with payment gateways like PayPal. If you don’t, how is PayPal going to know who the person is that is trying to use their services.

    Kind regards.

Viewing 6 replies - 1 through 6 (of 6 total)

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