Paypal Setup : complete your payment setup loop (2)

  • Resolved slyazku

    (@slyazku)


    1 year ago

    Hello,

    following the support advice, I’m opening a new ticket with this issue :

    The issue I am seeing is that when I go to the Woocommerce ‘Payments’ tab and select PayPal as an option, I have the blue ‘Complete setup’ button. Clicking this, I then get the ‘Complete your setup’ page, from which I then login to my PayPal account and receive the ‘Congrats, You have been approved for PayPal payments….’ message.

    Cliking on ‘Return to WooCommerce’, I just get sent back to the ‘Complete Your Payment Setup’ page, where I have to connect to PayPal once more.

    Installing the woocommerce-paypal-payments-3.0.3-PCP-4473 did not fix the issue, unfortunatly..

    Thanks !

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Krystian Syde

    (@inpsydekrystian)

    1 year ago

    Hello @slyazku

    Thanks for reaching out to us, we’re here to help.

    To help with that, please try installing the following plugin package, which disables the new UI and restores the classic connection flow: https://drive.google.com/uc?export=download&id=1AA0vBWSFGmp2g9KmYC70hdpN3n2-Mgte

    If it still doesn’t work after enabling this external plugin, feel free to let us know what steps you’ve tried and we’ll look further into it.

    Kind Regards,

    Krystian

    Thread Starter slyazku

    (@slyazku)

    1 year ago

    Many thanks, I’ve managed to connect my Paypal account !

    Cons : I have to let this extension active or else I’m asked to connect my account again with the new UI connection portal.

    Updating the Paypal extension to the latest one was possible with no issue (except the fact I had to let the “disables the new UI” extension active).

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    1 year ago

    Hello @slyazku

    Thank you for the update, I am glad to hear you managed to connect.

    As long as the “disables the new UI” package is active, it allows you to continue using the old connection interface. At some point, we will likely phase out support for the old UI, but until then, we aim to review and resolve all issues related to onboarding with the new interface. For now, this temporary solution should help you keep things running smoothly.

    If you run into any further issues or need assistance, feel free to reach out.

    Kind Regards,
    Krystian

Viewing 3 replies - 1 through 3 (of 3 total)

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