PayPal subscription doesn’t work

  • Resolved catdogev

    (@catdogev)


    8 months ago

    Hey there,

    I was hyped to see a free solution for WooCommerce to PayPal subscriptions; I tested it with SEPA extensions and finally also with PayPal. However the order doesn’t actually trigger a monthly subscription in the tested PayPal account, only a one time payment. Am I missing something in the settings?

    Thanks upfront,

    MD

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support rzepsen

    (@rzepsen)

    8 months ago

    Hi @catdogev

    Thank you for contacting us. Could you please let us know which PayPal plugin you used during your tests? This information will help us get to the bottom of this issue.

    Thread Starter catdogev

    (@catdogev)

    8 months ago

    Thanks for getting back! Sure, we’re using WooCommerce as core, then WooCommerce PayPal Payments as add-on, version 3.1.2

    Plugin Support rzepsen

    (@rzepsen)

    8 months ago

    Dear @catdogev

    Thank you for feedback.

    We apologize for the inconvenience, the problem has been reported, and our technicians are trying to resolve it as soon as possible. As soon as I receive further information on this subject, I will notify you immediately.

    In case of further questions, please contact me.

    Best Regards,

    Plugin Support rzepsen

    (@rzepsen)

    7 months, 2 weeks ago

    Hi @catdogev

    Thank you for your patience. I just want to inform you that we have released the Flexible Subscription 1.6.13 beta update containing the proper fixes for the problem you’ve reported.

    You will find the beta version by following the link. All you have to do is scroll down to the bottom of the page.

    Please let me know if you have any further questions or if there is something more I can help you with.

    Kind regards,

    Plugin Support rzepsen

    (@rzepsen)

    7 months, 1 week ago

    Hi @catdogev

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 5 replies - 1 through 5 (of 5 total)

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