PDF

  • Resolved wendydunning

    (@wendydunning)


    6 years, 10 months ago

    Hi,

    Love your plugin!! I am actually in AA but volunteered to spruce up this site that was circa 2000. The pdf export worked initially, but now I am getting a “site is experiencing technical difficulties” when I try to generate the pdf. I dowloaded and installed the PDF generator, and tried unactivating, reactivating both and even went so far as to delete the 12 step plugin and reinstall. I can use the csv with a mail merge, so it’s not an emergency, but was looking forward to a one-click solution.

    Thanks in advance for any help.

    Wendy

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author AA Web Servant

    (@aasanjose)

    6 years, 10 months ago

    Hey Wendy, I’m not quite sure what you mean by the PDF Generator. Are you having trouble when you click PDF in the Import & Settings page? If so, give this plugin a try, it might be able to do a better job than this plugin can: https://ww.wp.xz.cn/plugins/12-step-meeting-pdf-generator/

    If you do, please let me know how it goes!

    Thread Starter wendydunning

    (@wendydunning)

    6 years, 10 months ago

    Hey,

    Thanks for getting back to me so quickly. I am actually having problems with both. I originally designed the site within my GoDaddy account. Then I used the WP migration plugin to move it. I think that’s where my problem originated. The GoDaddy version is still working so I started looking at individual files. Some of the php files are just plain empty on the migrated version. I have tried the vanilla solution of deactivating, deleting and reinstalling. That didn’t work. I know just enough about all this to get my self into serious trouble. If it wouldn’t be too much trouble can you tell me what specifically I need to delete to do a fresh install? I know you put a lot of time into this and I seriously appreciate any suggestions!!

    Wendy
    P.S. Sorry so wordy, but I figured the more information the better!!

    Plugin Author AA Web Servant

    (@aasanjose)

    6 years, 10 months ago

    This doesn’t sound like it’s a problem with the plugin but rather with the migration.

    If you’ve got an incomplete migration then I’d start over on the new site from scratch unfortunately. Or stay with GoDaddy.

    Or, perhaps someone could help you FTP all the files out of GoDaddy and into the new hosting.

    Thread Starter wendydunning

    (@wendydunning)

    6 years, 10 months ago

    Hey SanJose!! (I know that’s not your name, just kidding…)

    I just wanted to let you know I finally figured it out without having to re-migrate or recreate. I can be like a dog with a bone!! Everything is working great now..Thanks again for the plugin.

    Be safe,

    Wendy

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PDF’ is closed to new replies.