PDF Export Bad Format
-
Hi there
if you select the ‘Export as PDF’ option you’ll see that the PDF is formatted badly with the text split with large gaps and highlighted blocks of text in grey etc.
Can this be resolved? Great plugin otherwise, keep up the good work
The page I need help with: [log in to see the link]
-
Oh, and on mobile (IOS I use) the export function spits out nonsensical text
Hi I am also having the issue with the PDF output coming out as nonsensical text on both desktop and mobile.
On desktop I get a string of text in an .html file that looks like Chinese mixed with something else, and on mobile I get what appears to be raw PDF text strings.
On desktop I am Mac OS Sierra and Chrome; on mobile I am iOS 11.0.3 and Chrome.
You can find job listings that I am having issues with here: http://www.genatural.com/careers/
Thank you for notifying us about this! But I see there’s a lot of html code inthe text areas. You could clear this in the editor, this gets pasted from the place you copied the text from.
We will try to trim all unnecessary code from the texts also, but this will take some time.
And out put of the PDF on iOS allso will be addressed, this is mostlikelly issue of pdf generator, we will try to fix this.
Ok I’ve removed some of the unnecessary code and it’s a bit better, do let us know when the IOS issue is resolved. Thanks for your help
@theultrapreneur
could you provide more details about the server, like php version, php mode?
we just tested this with different php versions (5.6/7) and modes (CGI/FPM) and it does prints the pdf correctly for us on 2 different servers with Safari and iOS.Also super helpful here will be if you could share a temporary FTP access to your server, so we could do couple of tests. You can share this info by email gleb[at]blueglass.ee
We implemented a “Possible” fix for this issue to the latest vershin, please update report if this is now fixed or still not.
It’s quite hard to fix something when we dont see it on our sceen 🙁
we hope for your help here 🙂Have emailed you with access if you still require
You should test this function in the Safari browser as it exports an html file not a PDF
Yes, I know, but it does download PDF on our server’s nicely, without .html at the end.
Thank you for the acces, received it, but will check tomorrow.
And have you updated the plugin already? is it still the same with new version?yes I have the new version, issue remains
from the source of this page http://ultra.education/job/10808/ I see you still on 1.3.1, latest are 1.3.3 (rolled out today)
ok just updated, safari now works. The only job causing an issue on export PDF is http://ultra.education/job/10808/ and I can’t see why, i have stripped out all the code
BlueGlass,
Thanks – this issue appears to be fixed with your new 1.3.3 update on the Chrome and Safari browsers for both iOS 11.0.3 and MacOS 10.12.6.
Thank you for the very fast response and fix!
Steve Wyrostok
Contract Web Dev
Good Earth Natural Foods
Fairfax & Mill Valley, CaliforniaPlease try the latest 1.4.0 version of the plugin, issue should be fixed.
That works many thanks
The topic ‘PDF Export Bad Format’ is closed to new replies.