• Resolved waleedwahab

    (@waleedwahab)


    It’s been a few months and exporting quiz results to PDF doesn’t work properly. The exported file shows only the quiz taker info but doesn’t show any of the questions or the answers. Exporting to Excel sheet works well, though. Any help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @waleedwahab,

    Thanks for the topic.

    Please navigate to the Quiz Maker plugin > Quizzes > your particular quiz > E-Mail, Certificate, and under the ‘Generate Certificate preview’ button, you will read ‘Download PDF API addon.’

    See the screenshot below:

    Please download, install the addon and try again. If the issue persists, please let us know.

    Additionally, as you are using the Pro version of the plugin, please contact us via this form for further support. Our customer care specialists are ready to check your case and help you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    For other readers, we are closing the ticket as the customer contacted us via email.

    Thank you.

    makma

    (@makma)

    Hola, tengo el mismo problema y ya hice los pasos que comentaron y no me deja

    Plugin Support Jasmine

    (@hyenokian)

    Dear @makma,

    Thank you for your response.

    As you are referring to the Pro feature, please contact us via this form and provide the Support Team with the following information:

    Please clarify the case you are facing in more detail so we can understand it better and guide you accordingly.
    Please provide us with a screenshot where the problem can be seen.
    Also, let us know the version of the Quiz Maker plugin that you are using.

    Commercial products are not supported in these forums.

    Thank you.

    P.S. Please feel free to open a new topic each time you have new questions so that the information can be accessible to other users as well.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘PDF export doesn’t work’ is closed to new replies.