pdf is generated with corrupted text

  • Resolved chanart

    (@chanart)


    7 months, 3 weeks ago

    Hi, I’ve got some issues with corrupted generated pdfs. There used to be an orange strip (missing opcache), but I fixed that. All is green now but the pdf are still corrupted. Memory limit (php) is 512 and WP 256. PHP is 8.3.25.

    Any help will be appreciated.

    Thanks!

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    • This topic was modified 7 months, 3 weeks ago by chanart.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    7 months, 3 weeks ago

    Hi @chanart,

    It seems that this issue is related with the plugin´s fonts. This often happens when you migrate your site, or when you or a cleanup process accidentally delete the plugin temp folder, located under wp-content/uploads, maybe one of these things happened recently?

    To solve this, please go to WooCommerce > PDF Invoices > Advanced > Tools tab, and click on the Reinstall plugin fonts button. Then, try to open an existing invoice and check if it looks good.

    Please note that we also run a daily check to reinstall the fonts if needed, but clicking the Reinstall plugin fonts button forces this routine and fixes it faster 🙂

    Let me know whether it worked, or you need more help!

    Thread Starter chanart

    (@chanart)

    7 months, 3 weeks ago

    Hi@yordansoares,

    Wow – this solved the issue! Many many thanks. Beautiful plugin!

    Plugin Contributor Yordan Soares

    (@yordansoares)

    7 months, 3 weeks ago

    I’m glad to hear that, @chanart! 🎉

    …and thanks for your kind words, and the 5-stars review! ♥️

Viewing 3 replies - 1 through 3 (of 3 total)

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