PDF’s Not Generating

  • Resolved mrwaters

    (@mrwaters)


    3 years, 8 months ago

    Hi. PDF exports don’t seem to be working again after migrating the site to a new server.
    Nor when I go into quiz settings and click “Generate Certificate Preview”, it says “Something went wrong”.

    Screenshots here:
    https://ibb.co/vYBrzZB
    https://ibb.co/NZRRg7T

    I do have the “Quiz Maker Add-on – PDF API” plugin installed, Version 1.0.5.
    and Quiz Maker Version 8.6.8.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Jasmine

    (@hyenokian)

    3 years, 8 months ago

    Dear @mrwaters,

    Thank you for the topic.

    I want to mention, that you are currently using the old version of the Quiz Maker plugin.
    So, there is a necessity to upgrade the plugin to the latest version and check the case again in that way.

    As you are currently referring to the PRO version of the plugin, please contact us via this form for premium support and further investigation of your case. Our customer care specialists will always be happy to help you.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)

The topic ‘PDF’s Not Generating’ is closed to new replies.