PDO module is active on server

  • Resolved PedroDK

    (@pedrodk)


    1 year, 4 months ago

    Hi,

    For a client we have set up Independent Analytics plugin. After the installation the plugin displayed a ‘Missing PDO extension’ message.

    I contacted the server admin, and he confirmed that the PDO module is in fact active and running on the server.

    So how can I get the plugin working?

    Thx.

    Bw Pedro

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Ben Sibley

    (@bensibley)

    1 year, 4 months ago

    Hi Pedro,

    Thanks for getting in touch about this.

    Can you ask the server admin if both the “pdo” and “pdo-mysql” extensions are active for this site? It’s also important to make sure that they are activated for the PHP version the site is currently using.

    Thread Starter PedroDK

    (@pedrodk)

    1 year, 4 months ago

    Hi Ben,

    Thank you for your reply.

    PDO and pdo_sqlite are both active on the server according to the client’s server admin.

    bw Peter

    Plugin Author Ben Sibley

    (@bensibley)

    1 year, 4 months ago

    Got it. Please ask them to also activate the “pdo_mysql” extension and then it should work.

    Thread Starter PedroDK

    (@pedrodk)

    1 year, 4 months ago

    Hi Ben,

    It’s working now! Great!

    Thank you for your help.

    BTW: How can the client’s editors see the stats in the controlpanel?

    Thread Starter PedroDK

    (@pedrodk)

    1 year, 4 months ago

    … oh, I got it.

    It’s all in the Settings… 🙂

    Plugin Author Ben Sibley

    (@bensibley)

    1 year, 4 months ago

    Awesome! I’m glad to hear that.

    Stay in touch if you need anything else.

Viewing 6 replies - 1 through 6 (of 6 total)

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