Peform scan doesnt work

  • Resolved ravebible

    (@ravebible)


    3 years, 1 month ago

    Hi CleanTalk team, I just installed plugin and paid security version, but the button perform scan doesnt work. Here is console info

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ravebible

    (@ravebible)

    3 years, 1 month ago

    load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:8 JQMIGRATE: Migrate is installed, version 1.4.1
    load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4 Uncaught ReferenceError: spbcMalwareScanner is not defined
    at HTMLDocument.eval (eval at (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2:2668), :1:11136)
    at i (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2:27362)
    at Object.add as done
    at n.fn.ready (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2:29722)
    at eval (eval at (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2:2668), :1:10206)
    at eval ()
    at load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2:2668
    at Function.globalEval (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2:2679)
    at text script (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4:27272)
    at Wb (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4:18798)
    eval @ VM830:1
    i @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    add @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    n.fn.ready @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    eval @ VM830:1
    (anonymous) @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    globalEval @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    text script @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    Wb @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    x @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    c @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    send @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    ajax @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    n._evalUrl @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    Ga @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:3
    replaceWith @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:3
    spbc_draw_settings_callback @ spbc-settings.js:65
    d @ spbc-common.js:63
    i @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    fireWith @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    x @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    c @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    XMLHttpRequest.send (async)
    send @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    ajax @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:4
    spbc_sendAJAXRequest @ spbc-common.js:87
    spbc_switchTab @ spbc-settings.js:47
    (anonymous) @ spbc-settings.js:568
    i @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    fireWith @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    ready @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    J @ load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,moxiejs,plupload&ver=5.4:2
    Plugin Support sergecleantalk

    (@sergecleantalk)

    3 years, 1 month ago

    Could you tell us if are there any PHP errors in your PHP logs? Do you use any solutions that can block or modify JavaScript on your website?

    Thread Starter ravebible

    (@ravebible)

    3 years, 1 month ago

    There is no php errors on scan page. I dont see any plugin or solution that can block or modify JS on my page.

    Plugin Support sergecleantalk

    (@sergecleantalk)

    3 years, 1 month ago

    Please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Security by Cleantalk plugin settings. (WordPress Dashboard -> Settings -> Security by Cleantalk -> General settings tab)
    2. Check the last settings “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)

    Did it help?

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    3 years, 1 month ago

    Hello @ravebible.

    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.

    If you have any further questions, you can start a new topic or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 5 replies - 1 through 5 (of 5 total)

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