Pending payment

Hi there!

But since the last update, we are getting pending payment message

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

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Along with those details, can you please also get back to us with confirmation on:

1. What happens when you attempt to make a test order via PayPal Checkout gateway extension?
2. If that fails as well, Please enable logging WooCommerce > Settings > Payment > Paypal Checkout, and attempt another test order
3. Once logging is enabled, this logs the transactions and errors in WooCommerce > Status > Logs > Search for  PayPal logs in the drop-down at the top-right section and click on view button. Please copy the logs you’re seeing and paste them as a response to this thread

This will help us track where the problem lies. Note that we will only be able to view logs for actions performed after logging has been enabled. So we wouldn’t be able to track behavior via log if that occurred before enabling logs for the same.

Please make sure that you’ve redacted any personal information, including emails, names, address etc, along with the transaction IDs before sharing the logs here.

Thank you for working with us on this.

Have a good one!