Pending Payment

  • Resolved parrotcreative

    (@parrotcreative)


    10 months, 3 weeks ago

    We run a WooCommerce Subscriptions website that has both subscriptions and standard products. A lot of payments frequently stay as Pending Payment, while Stripe says that the webhook went through fine.

    When we try to do a manual resend of the webhook nothing happens, and we found that this code might be causing issues with this:

    Any advice would be hugely appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Aamir

    (@aamiribsf)

    10 months, 1 week ago

    Hi @parrotcreative,

    Thanks for reaching out! I couldn’t see any code attached to your message—could you please resend it?

    In the meantime, please:

    • Check the WooCommerce logs for the specific order that remains in Pending.
    • Verify that Stripe webhook events are correctly configured and being received by your site.

    Hope this information helps.

    Best regards,

    Plugin Support Aamir

    (@aamiribsf)

    10 months ago

    Hi @parrotcreative,
    We haven’t heard back from you in a while, so we’re going to go ahead and mark this thread as resolved.
    If you run into any other issues or have further questions, don’t hesitate to reach out — we’re happy to help!
    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Pending Payment’ is closed to new replies.

  • 2 replies
  • 2 participants
  • Last reply from: Aamir
  • Last activity: 10 months ago
  • Status: resolved