Hi Market,
I clicked on the link you sent but the FAQs are showing for me:
If you are still encountering this issue: does it still happen when you try it in another browser (or on another computer)?
Hi Market,
Sorry about the confusion.
What did you set the “FAQ Slug Base” to? To find this, go to Settings->Premium and scroll down to “FAQ Slug Base”.
“questions” is what we used. Without the quotations of course:-)
Hi Market,
If you go to Settings->Basic and scroll down to “Permalink Type”, is it set to Main FAQ Page or Individual FAQ Page?
If it’s set to Main FAQ Page, can you try switching it to the Individual option and reloading the https://guashanow.com/faqs/ page?
I’ve tried both with the same result.
@etoilewebdesign let me know if you want access into the WP back end. Email me at [email protected] and Ill give you temporary access. Thanks!
Hello,
Since you are using FAQ slug base “questions”, be sure to go to “Settings” -> “Permalinks” in the WordPress sidebar and hit “Save Changes” to avoid 404 errors.
If that doesn’t work as well, please send us your WP back-end details to our email [email protected] (make sure you link this page in your email) and we can then troubleshoot it further.
Thanks.
I did that as well. Will email you login creds. Thanks!
Thank you. We received your email and we will respond there.
