Hi Philib,
As a workaround, you can hide the loading message, please add the following CSS to your theme:
#loader-wrapper{display: none;}
To be able to figure out this issue cause, I will need to replicate this issue on my local machine.
Could you please guide me on how to replicate this issue?
Hi @mohammedeisa,
Thank you! That workaround helps a lot, as I can now view the pages on the website. However, I would love to get the loader working properly again, the way that it was before.
It seems as though something is happening to the loader-wrapper, so that it no longer fades out once the page loading is completed. Instead, it just continues to display forever.
The way you can easily replicate this issue is by downloading the Marketing Pro WordPress Theme and updating Redux to Version 4.1.24
Thanks,
Hi,
I’m glad that the workaround worked!!
But this is not a solution to the issue. I wish I could provide you a permanent solution to this issue but unfortunately, I don’t have the Marketing Pro them.
TTT
(@tobythetenor)
I have the exact same issue, but only after upgrading to WordPress 5.6 (works fine on 5.5), in both cases with Redux plugin version 4.1.24.
In my case, wp-content/themes/signature/javascripts/libs/vegas.min.js.map cannot be found, which is why the site stalls loading forever.
Like above, disabling the Redux plugin resolves the issue.
See http://gator4272.temp.domains/~princezznize/wordpress/ for temporary site exhibiting this issue.
This page uses this theme: https://designova.net/themes/wordpress/signature/claus/
Could it be related to the jQuery changes in WordPress 5.6?
Looks like the .map file is no longer generated.
Hi,
Thanks for sharing this information. I’ve forwarded this issue to the developer hopefully he can find some way to replicate the issue or figure it out himself.
I can’t promise that we can fix this issue soon as we don’t have a theme that we can use to replicate the issue.
Thanks.
TTT
(@tobythetenor)
@mohammedeisa PM me if you need a login.
Hi,
Thank you very much for offering this collaboration.
According to ww.wp.xz.cn rules, we can’t contact you directly via email or any other means: https://ww.wp.xz.cn/support/guidelines/#the-bad-stuff .
To investigate this issue further we will need to test Redux with your theme. Please share a link from where we can download the theme you are using. Alternatively, we recommend you contact the theme author.
Thanks.
TTT
(@tobythetenor)
Hi,
Thanks for sharing this data. I’ve downloaded the theme and installed it on my local installation and also installed the required plugins.
I added a loading image in the theme options and it worked without any issue.
Here is a screencast from my local installation shows that the loading works on the Signature theme while Redux and Redux pro are active: https://drive.google.com/file/d/1AhAUBxolRE2Itu7U29LFa-LJqFalbDTf/view?usp=sharing
TTT
(@tobythetenor)
Hi,
thanks for looking at this.
The gif shows Redux plugin version 3.6.18, the issue occurs with 4.1.24.
It also doesn’t happen with every page – only the front-page (using UMBG) and one sub-page are affected.
I’ll see if I can find any more info.
I’m sorry for this inconvenience. I’ve updated the plugin on the installation shown in the GIF and got the same results.
Hi TTT,
I checked your website and I can see that the script that’s responsible for showing/hiding the loading image exists (main.js)
I noticed that there are two Javascript errors on your homepage which would cause this issue.
Uncaught TypeError: Cannot read property 'src' of undefined
Uncaught TypeError: Cannot read property '1' of null
Can you check these errors with the theme author?
Thanks.
TTT
(@tobythetenor)
Hi @mohammedeisa,
ok, thank you for this.
I’ll check back with the theme authors.
