Permission error when updating (update-core.php)

  • Heather

    (@hboothe)


    10 years, 11 months ago

    When trying to update sites, I’m hitting this error:
    ————
    Downloading update from https://downloads.wp.xz.cn/release/wordpress-3.9.zip…

    Unpacking the update…

    The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php

    Installation Failed
    ————

    This is on a CentOS 7 box with Apache & mariaDB. Currenly, apache is the group and the main user account is the owner. Folders are @ 775 and files are 644.

    I’ve tested a variety of things, including testing with apache as the user, root as the user, the site as the user…etc. I’ve also tested setting all files/folders to 777 – nothing works.

    Any help or advice would be greatly appreciated!

    Thanks,
    Heather

Viewing 2 replies - 1 through 2 (of 2 total)
  • Raja Mohammed

    (@cthreelabs)

    10 years, 11 months ago

    Check the owner of the installation folder and give 777 access for that owner .

    Thread Starter Heather

    (@hboothe)

    10 years, 11 months ago

    Hey Raja – thanks for the response. I’ve tried that – I tested setting the owner and file/folder access to 777 but still get the error. Any other thoughts?

Viewing 2 replies - 1 through 2 (of 2 total)

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