Permissions test result: fail

  • Resolved carolateixido

    (@carolateixido)


    1 year, 7 months ago

    Hi, I hope you are doing well!

    I created a duplicate package of my site, and when I was installing it onto another site I got two errors on the validation step. The errors were both file system errors, one was “Disk Space: Test Result: Fail” and the other was “Permissions: General: Test Result: Fail”. I assume I have disk space, although I´m not 100% sure which disk space it is referring to. And permissions does not make sense to me, as the user that I used for the database has full permissions. Do you know what could be happenning?

    Thank you very much!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year, 7 months ago

    Hello @carolateixido,

    Thanks for reaching out to us and please accept our apologies for the late reply. We lost this topic somehow.

    I need to have a clear understanding of the issue. Can you please provide us with a screenshot that shows the issue?

    I’m looking forward to hearing back from you.

    Thanks!

    Thread Starter carolateixido

    (@carolateixido)

    1 year, 7 months ago

    Hello Mohammed, thanks for your reply!
    here is a screenshot:

    Thanks!!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year, 7 months ago

    Hi @carolateixido,

    I can’t see the screenshot. Can you upload it to an upload platform and provide me with its link?

    Plugin Support mohammedeisa

    (@mohammedeisa)

    1 year, 7 months ago

    Hi @carolateixido,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

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