Persistent Request Timeout (LiteSpeed Server) when switching to Arabic

  • Resolved mohammadghfr

    (@mohammadghfr)


    5 months ago

    I am experiencing a “Request Timeout” error on my website [https://soaqjobs.com/] whenever I try to access the Arabic version or use the Visual Editor. The error message is: “Request Timeout: This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase ‘Connection Timeout’.”

    Environment:

    • Server: LiteSpeed Web Server.
    • Language: English (Default ) to Arabic (RTL).
    • Plugins: TranslatePress (Free), WP Rocket (Disabled during testing).
    • Memory Limit: 512M.

    Steps already taken to troubleshoot (but did not work):

    1. Database Optimization: Ran the “Optimize TranslatePress database tables” tool. It cleaned thousands of strings, but the timeout persists.
    2. PHP Settings: Increased max_execution_time to 300 and memory_limit to 512M.
    3. LiteSpeed Specifics: Added the following rules to .htaccess to prevent aborting:apacheRewriteRule .* - [E=noabort:1] RewriteRule .* - [E=noconntimeout:1]
    4. Plugin Conflicts: Disabled WP Rocket and cleared all caches.
    5. Permalinks: Resaved permalink settings.
    6. Advanced Settings: Enabled “Fix missing dynamic content” and tried disabling “Gettext strings translation”.
    7. Visual Editor: The issue happens both in the front-end for users and inside the Visual Editor.

    Observations: The site works perfectly in English. The timeout only occurs when the TranslatePress engine attempts to parse/render the Arabic (RTL) version. It seems like a specific query or a parsing loop is triggering the LiteSpeed connection timeout.

    Could you please check if there is a known conflict with Job Board themes or specific RTL rendering issues that could cause such a heavy load on LiteSpeed servers?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Iarina

    (@iarinadasdi)

    5 months ago

    Hello @mohammadghfr,

    Thank you for the detailed explanation!

    To identify the issue, I need to see the PHP error log generated at the moment the Request Timeout error appears. Could you please check your logs and share any errors that mention TranslatePress, especially fatal errors?
    If you don’t have direct access to the PHP error log, your hosting provider can retrieve it for you.

    If the logs show no PHP errors at all related to this, then this usually means the issue is happening at the server/LiteSpeed level, not inside TranslatePress itself. In that case, I recommend contacting your hosting provider and asking them to investigate this.

    Let me know how it goes.

    Plugin Support Iarina

    (@iarinadasdi)

    4 months, 3 weeks ago

    Hello there,

    Since more than 5 days have already passed without getting any reply from your side, I will consider this problem as solved and mark this thread as “Resolved”.


    If you still need help with this issue, please let me know!

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.