Hey,
You can send emails to customers from the orders screen. See the ‘Order Notes’ meta box.
To customise the look of your shops emails you can use the Email Customizer extension.
Where can I find the ‘orders screen’? and can you explain what this means and how do I use it?
HTML template
View template: Copy file to theme To override and edit this email template copy woocommerce/templates/emails/customer-processing-order.php to your theme folder: yourtheme/woocommerce/emails/cust
The orders screen in the Dashboard. Go to WooCommerce > Orders. Then click on an order and you’ll see the Order Notes meta box on the right hand side.
View template: Copy file to theme To override and edit this email template copy woocommerce/templates/emails/customer-processing-order.php to your theme folder: yourtheme/woocommerce/emails/cust
This means exactly what it says. If you want to overwrite the template you need to move a copy of it to your child theme. The problem is that it would be overwritten during a child theme update. If you’re just changing text strings then a custom translation might work better.
