Phone Mails

  • Resolved vichi7

    (@vichi7)


    2 years, 2 months ago

    I’ve setted up every email for my page and my orders but the mails don’t show as I want if I check em on phone.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mialewp

    (@mialewp)

    2 years, 2 months ago

    Hello @vichi7,

    Thanks for contacting us today.

    Did you received Woo default templates instead, please?

    Please give us the screenshot of this then we can check it out for you.

    Best regards,

    Mia

    Thread Starter vichi7

    (@vichi7)

    2 years, 2 months ago

    Hello. So what we receive as customers it’s full white on the top of the mail (where the logo should be but it doesn’t show there) but the rest of the email seems to be all good. Sorry but I can’t send you a screenshot at the moment. Does this help?

    Plugin Support mialewp

    (@mialewp)

    2 years, 2 months ago

    Hello @vichi7,

    Thanks for your response.

    Does it work properly on other devices?

    Best regards,

    Mia

    Thread Starter vichi7

    (@vichi7)

    2 years, 2 months ago

    It does on laptop at least.

    Plugin Support mialewp

    (@mialewp)

    2 years, 2 months ago

    Hi,

    Please reach out to technical support via https://yaycommerce.com/support/, we would like to check further on that if it’s possible.

    Looking forward to hearing back from you.

    Many thanks!

    Mia

    Thread Starter vichi7

    (@vichi7)

    2 years, 2 months ago

    Just reached the technical support via live chat.

    Plugin Support mialewp

    (@mialewp)

    2 years, 2 months ago

    Hi @vichi7,

    Thanks for your response.

    We have replied it, please check it out as soon as possible.

    Best regards,

    Mia

Viewing 7 replies - 1 through 7 (of 7 total)

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