• Resolved flexkeller

    (@flexkeller)


    It always tell’s me that the phonenumber is not in a correct format.

    But it sure is a correct swiss mobile-number…

    +41 79 123 45 67

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support epsupport

    (@epsupport)

    Thanks for reaching out to us.

    Could you please share the screenshot where you are facing the issue?

    Looking forward to your reply.

    Thread Starter flexkeller

    (@flexkeller)

    Plugin Support epsupport

    (@epsupport)

    Thanks for sharing the details and screenshot.

    We have noted this issue, and it will be addressed in our upcoming releases. In the meantime, please make sure that phone numbers are entered without any spaces (for example: +41791234567 instead of +41 79 123 45 67).

    If you have any further questions, please don’t hesitate to reach out to us.

    Thread Starter flexkeller

    (@flexkeller)

    it looks like this was the only version I didn’t tried… 😉
    Sorry.

    Plugin Support epsupport1

    (@epsupport1)

    Hi @flexkeller

    No problem at all — we’re glad it’s working now! 😊

    Thank you for confirming and for your patience while we checked this. We’ll also make sure to improve the phone number validation in future updates so that formats with spaces are handled more smoothly.

    If you run into any other issues or have suggestions, please feel free to reach out anytime.

Viewing 5 replies - 1 through 5 (of 5 total)

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