• Resolved shaghils

    (@shaghils)


    I am facing the issue of getting invalid phone no error on my website even if the number is correct, this error suddenly started to appear randomly not every time, any solutions ?
    I have attached the screenshot.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hi @shaghils,

    I hope you are doing well today!

    Please share an export of the form with us and the link of the form page, so that we can check further.

    You can find more info on how to export the form here : https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    After exporting, please share the file contents with us using the free services such as Google Drive (public folder), https://pastebin.com or https://justpaste.it

    Please always make sure to use such services to share the code and don’t post the code here directly as it will most likely be unusable.

    Kind regards,
    Zafer

    Thread Starter shaghils

    (@shaghils)

    Hi,
    here is the link to the paste:
    https://pastebin.com/7sFDa6iu

    The thing is it works randomly and some time does not work, I am attaching the link where this form is live too:
    https://nonstopnanny.com/hu/work-with-us/

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @shaghils

    I ran some tests on your site but couldn’t replicate the issue, also I imported your form to my lab site and ran further tests but the results were the same, I can see any errors in the browser console logs and the number validation is working as expected.

    View post on imgur.com

    It appears the issue is related to something on your browser, have you tried testing it with a different browser or in incognito mode? do you see the same Javascript error in console logs when validation fails?

    I believe the issue is due to a conflict between your browser extensions and forminator Javascript files, because you mentioned its random and it working fine on my end. You can try disabling the extension and clearing the cache to fix it.

    Kind Regards
    Amin

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @shaghils

    We haven’t heard from you in some time, so I will mark this thread as resolved. If you have any more questions or need further assistance, please let us know!

    Kind Regards,
    Amin

Viewing 4 replies - 1 through 4 (of 4 total)

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