I have figured out hat if I save that image to my desktop, open it in Preview, export it, and re-upload it, then it’ll work fine.
But for some reason it’s not happy with the file I currently have.
I never had a problem with this module until the last update, now I am getting the exact same message. If I turn off photon the images in my sidebar re-size and are too large.
You can see an example of the error message on these posts (all created AFTER the update)
http://mehimandthecats.com/caring-for-an-aging-pet/
http://mehimandthecats.com/50-paypal-giveaway/
Such problems can happen if there were issues during the upload of the images to your site. Sometimes if the images are too large your blog cannot properly finish the upload/resize process, thus creating issues like this one.
Could you try to upload smaller images, and let me know if it helps?
Thanks!
If I save the existing image to my desktop, open it in Preview, export it, and re-upload it, then it’ll work fine.
I don’t have to change the file size or dimensions.
On my example post, the image is only 36k and 500×317.
Could you let me know how the image was created in the first place? Did you import it from a camera?
The problem might be caused by some issues with the original images; when you save it to a new file, the missing meta data might be created for you, thus solving the issue.
The image was obtained via the internet. 🙂 Found it somewhere and saved it to my computer, then uploaded it to WordPress.
Is there a way to suppress these types of errors when debug is off? Since the image is showing, I’d like to hide the errors.
Is there a way to suppress these types of errors when debug is off?
I would expect the warnings to disappear once you set the WP_DEBUG constant to false in your site’s wp-config.php file.
Could you send me the original image you downloaded at [email protected]? I’d like to run some tests on my end. Please mention this forum thread in your email, so I can follow up!
Thanks!
Email has been sent. Thanks for looking into this. Appreciate it.
I’m going to consider this fixed.
We didn’t find the actual issue, but it’s also very hard to reproduce.
I have figured out that if I save that image to my desktop, open it in Preview, export it, and re-upload it, then it’ll work fine.
We’ve now fixed the issue in Jetpack. The fix is here, and will be part of the next Jetpack release.
