PHP 5.4 reverting back to 5.2

  • Resolved GSOE

    (@gsoe)


    10 years, 11 months ago

    Trying to install Simple Stripe plugin on my website. It says I need to upgrade PHP to 5.4. I upgrade PHP from 5.2 to 5.4, activate the Stripe plugin and within a few minutes PHP is reverted to 5.2. I worked with the hosting support for two days trying to figure out what’s going on. We have upgraded PHP a dozen times and bottonline is when we activate the Stripe plugin, PHP revert reverted to an older version. We have systematically removed various agents narrowing the problem to this plugin. Any thoughts?

    https://ww.wp.xz.cn/plugins/stripe/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Nick Young

    (@nickyoung87)

    10 years, 10 months ago

    Hello,

    Sorry you are having an issue. There is not anything in our plugin that should be altering the PHP version. It sounds like it would be a hosting issue.

    What did you do to narrow it down to our plugin being the cause?

    Thread Starter GSOE

    (@gsoe)

    10 years, 10 months ago

    I worked with the hosting provider troubleshooting for 2 days. They tried various things, changing permissions, installing manual, etc.
    Someone suggested it was an issue with a plugin. I disabled on plugin at a time to see if the issue when away. If it didn’t I enabled the plugin and moved on to the next on. Once I disabled the Simple Stripe plugin the problem stop. Any other thoughts?

    Thread Starter GSOE

    (@gsoe)

    10 years, 10 months ago

    Hosting provider found malware.

    Nick Young

    (@nickyoung87)

    10 years, 10 months ago

    Ah ok, thanks for the update! Sorry to hear about that glad you got it resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

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