Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?
== Server Environment ==
Operating System: Linux
Software: nginx
MySQL version: MariaDB Server v10.3.34
PHP Version: 8.0.19
PHP Memory Limit: 512M
PHP Max Input Vars: 6144
PHP Max Post Size: 2047M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: There are some writing permissions issues with the following directories/files:
- WordPress root directory
Elementor Library: Connected
== WordPress Environment ==
Version: 5.9.3
Site URL: https://jacquesjulien.com
Home URL: https://jacquesjulien.com
WP Multisite: No
Max Upload Size: 2 Go
Memory limit: 512M
Max Memory limit: 512M
Permalink Structure: /%postname%/
Language: fr-FR
Timezone: Europe/Paris
Admin Email: [email protected]
Debug Mode: Inactive
== Theme ==
Name: OceanWP
Version: 3.2.2
Author: OceanWP
Child Theme: No
== Active Plugins ==
Akismet Anti-Spam
Version: 4.2.4
Author: Automattic
Asset CleanUp: Page Speed Booster
Version: 1.3.8.5
Author: Gabe Livan
CoBlocks
Version: 2.23.1
Author: GoDaddy
Code Snippets
Version: 3.1.0
Author: Code Snippets Pro
Elementor
Version: 3.6.5
Author: Elementor.com
Essential Addons for Elementor
Version: 5.1.2
Author: WPDeveloper
Gutenberg
Version: 13.2.2
Author: Gutenberg Team
Jetpack
Version: 11.0-a.9
Author: Automattic
Jetpack Boost
Version: 1.4.2
Author: Automattic
Layout Grid
Version: 1.8.1
Author: Automattic
Ocean Elementor Widgets
Version: 2.2.0
Author: OceanWP
Ocean Extra
Version: 1.9.5
Author: OceanWP
Page scroll to id
Version: 1.7.5
Author: malihu
Polylang for WooCommerce
Version: 1.6.3
Author: WP SYNTEX
Polylang Pro
Version: 3.2.3
Author: WP SYNTEX
Redirection
Version: 5.2.3
Author: John Godley
WooCommerce
Version: 6.4.1
Author: Automattic
WooCommerce Payments
Version: 4.1.0
Author: Automattic
WooCommerce Shipping & Tax
Version: 1.25.28
Author: WooCommerce
WordPress.com Editing Toolkit
Version: 3.33553
Author: Automattic
Yoast SEO
Version: 18.9
Author: Team Yoast
Yoast SEO: WooCommerce
Version: 14.8
Author: Team Yoast
== Must-Use Plugins ==
WP.com Site Helper
Version:
Author:
== Expériences d’Elementor ==
Sortie DOM optimisée: Inactif
Amélioration du chargement des ressources: Inactif
Optimisation du chargement du CSS: Inactif
Inline Font Icons: Inactif
Améliorations de l’accessibilité: Inactif
Kit de modèles pour importation et exportation: Inactif
Points d’arrêt personnalisés supplémentaires: Inactif
Masquer les widgets natifs de WordPress des résultats de recherche: Inactif
: Inactif par défaut
Conteneur Flexbox: Inactif
Page d’atterrissage: Inactif
Echantillon de couleurs: Inactif
Widgets favoris: Inactif
Barre supérieure d’administration: Inactif
== Journal ==
Log: showing 20 of 352021-12-20 15:43:49 [info] Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.5.0',
'to' => '3.5.1',
)]
2021-12-26 19:24:37 [info] elementor::elementor_updater Started
2021-12-26 19:24:37 [info] Elementor/Upgrades - _on_each_version Start
2021-12-26 19:24:37 [info] Elementor/Upgrades - _on_each_version Finished
2021-12-26 19:24:37 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.5.1',
'to' => '3.5.2',
)]
2021-12-28 15:46:57 [info] elementor::elementor_updater Started
2021-12-28 15:46:57 [info] Elementor/Upgrades - _on_each_version Start
2021-12-28 15:46:57 [info] Elementor/Upgrades - _on_each_version Finished
2021-12-28 15:46:57 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.5.2',
'to' => '3.5.3',
)]
2021-12-28 15:46:57 [info] Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.5.2',
'to' => '3.5.3',
)]
2021-12-28 15:46:58 [info] Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.5.2',
'to' => '3.5.3',
)]
2022-04-05 15:41:04 [info] elementor::elementor_updater Started
2022-04-05 15:41:04 [info] Elementor/Upgrades - _on_each_version Start
2022-04-05 15:41:04 [info] Elementor/Upgrades - _on_each_version Finished
2022-04-05 15:41:04 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.5.3',
'to' => '3.6.2',
)]
2022-04-13 04:44:31 [info] elementor::elementor_updater Started
2022-04-13 04:44:31 [info] Elementor/Upgrades - _on_each_version Start
2022-04-13 04:44:31 [info] Elementor/Upgrades - _on_each_version Finished
2022-04-13 04:44:31 [info] Elementor data updater process has been completed. [array (
'plugin' => 'Elementor',
'from' => '3.6.2',
'to' => '3.6.3',
)]
2022-04-13 04:44:32 [info] Elementor data updater process has been queued. [array (
'plugin' => 'Elementor',
'from' => '3.6.2',
'to' => '3.6.3',
)]
JS: showing 5 of 5JS: 2022-01-26 16:22:29 [error X 38][https://jacquesjulien.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:453832] Cannot read properties of null (reading \'getBoundingClientRect\')
JS: 2022-01-26 16:48:35 [error X 1][https://jacquesjulien.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:286941] Blocked a frame with origin \"https://jacquesjulien.com\" from accessing a cross-origin frame.
JS: 2022-01-29 14:27:23 [error X 7][https://jacquesjulien.com/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.5.4:2:252935] Cannot read properties of undefined (reading \'html\')
JS: 2022-03-13 17:04:23 [error X 4][https://jacquesjulien.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.5.6:2:20179] An invalid argument supplied as multiple control value [array (
'category' => 'InvalidElementData',
'tag' => 'Element <code>undefined</code> got as <code>timeline_icon</code> value. Expected array or object.',
)]
JS: 2022-04-13 12:23:33 [error X 3][https://jacquesjulien.com/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.6.3:2:20179] An invalid argument supplied as multiple control value [array (
'category' => 'InvalidElementData',
'tag' => 'Element <code>undefined</code> got as <code>testimonial_image</code> value. Expected array or object.',
)]
PHP: showing 2 of 2PHP: 2022-03-22 23:09:45 [notice X 33013][/srv/htdocs/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] The $control_id argument is deprecated since version 3.5.0! [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
PHP: 2022-03-22 23:43:39 [notice X 12410][/srv/htdocs/wp-content/plugins/elementor/modules/dev-tools/deprecation.php::301] L’argument $control_id est obsolète depuis la version 3.5.0 ! [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]
== Elementor - Compatibility Tag ==
Essential Addons for Elementor: Compatibilité non spécifiée
Ocean Elementor Widgets: Compatibilité non spécifiée
Thank you for sharing the system info.
A new version of the theme and plugins was released. Please upgrade the theme and all the extensions to the latest version and check.
PS- Please take a backup before upgrading.
You’re welcome.
I’ve made all updates but the Deprecated report is still here…
Hello,
I tried to replicate this issue locally but could not see it on my end.
Can you please share the steps to replicate the error?
Since the path of error is in the Elementor plugin, would you please get in touch with your page builder plugin author?
Maybe they have a solution that we are not aware of
wp-content/plugins/elementor/modules/dev-tools/deprecation.php on line 301
According to the forum rules, we’re unable to provide support for pro products, and the “Ocean Elementor widget” is a premium plugin. Would you please read the forum guidelines: https://ww.wp.xz.cn/support/guidelines/#the-bad-stuff?
I would also request you to please follow the post and open a ticket at the helpdesk to take a closer look into the issue.
https://ww.wp.xz.cn/support/topic/paid-customers-please-read-this-before-posting/
Thank you for understanding,
Best Regards
Hi,
I have opened a ticket on Elementor support but they say only you can provide a support for this issue
https://ww.wp.xz.cn/support/topic/php-error-report-with-elementor-and-ocean-extra/
And I think I’ve found the source of the error. When I disable Ocean Extra some sections disappear on my Elementor pages.
Like on this page :
stock-photo-library/
The image hero section with parallax effect completely disappears when OceanExtra is disabled.
Same on my homepage with the “Stock Library” section with image on background…
It’s the Advanced Heading widget from Ocean Elementor Widget who is broken when Ocean Extra is disabled
I apologize for the trouble.
I would also request you to please follow the post and open a ticket at the helpdesk to take a closer look into the issue.
https://ww.wp.xz.cn/support/topic/paid-customers-please-read-this-before-posting/
