Hi @hugosnel ,
You can try with backing up by omitting the PHP CLI check. Please follow the steps below;
- Open “Other options” section on the plugin page,
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save that section
- Force both processes to stop: https://prnt.sc/1trv1tm
Please try backing up again afterwards, it should be working 🙂 If you run into any issues, please feel free to reply here with a new debug code and we will take a look for you.
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @hugosnel ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards