Hello @retrovertigo ,
We hope this message finds you well.
Thank you for reaching out to our Support team. I wanted to clarify that our plugin is compatible with WordPress versions 5.6.0 and above. The error you’re encountering appears to be due to your current WordPress version being lower than the recommended version for our plugin to function correctly.
To resolve this issue, we recommend updating your WordPress installation to at least version 5.6.0. If you need any assistance with the update or encounter further issues, please don’t hesitate to reach out.
We’re here to help!
Warm regards,
Support Team – WP Experts
@aqibkhan9 appologise, I mistyped. The WP version is 6.7.1 not 4.x
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This reply was modified 1 year, 5 months ago by
retrovertigo.
@retrovertigo
Thank you for clarifying the situation. To assist you further, could you please share more details about where and when exactly you are encountering this error? I have thoroughly tested the plugin on my end using WordPress Version 6.7.1 & PHP Stable Versions 7.14, 8.0, and 8.1.
Despite these efforts, I was unable to reproduce the error you described. Any additional context, such as steps to replicate, specific environments, or error logs, would be immensely helpful in identifying the root cause.
Looking forward to your response.
Hello @retrovertigo ,
We hope this message finds you well.
We are reaching out to follow up on our previous communication, as we haven’t received a response from you. We hope everything is going smoothly on your end.
Please do not hesitate to contact us if you have any questions or concerns. We are here to assist you.
Warm regards,
Support Team – WP Experts
Hi @aqibkhan9,
Sorry that I missed your previous message. I tested a few things again, but could not replicate the warning either any more. When I saw it, I thought that due to file name and line number it would be something very simple, so I didn’t include any more details.
I will close this ticket. In case I do come across that message again, I will let you know and add details and steps to replicate.
Best,
Albert
