PHP Error

  • Resolved vchoo

    (@vchoo)


    8 years, 5 months ago

    Hi, I’m using this plugin in conjunction with X Theme, I’m receiving the following error:

    Fatal error: Class ‘Envira_Gallery_Shortcode’ not found in /home/griesenbeck/public_html/wp-content/plugins/envira-gallery/envira-gallery.php on line 687

    This happened when I tired to change the thumbnail dimensions of a gallery for optimization purpose. Is there a way to resolve this?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • akyusa01

    (@akyusa01)

    8 years, 5 months ago

    Hi @vchoo and thanks for contacting us!

    I apologize for any trouble, may I ask if you are running the XTheme and/or Cornerstone plugin?

    We are aware of the conflict with them and that is due the way the bundled the plugin with their theme. We will be pushing out an update this week to work around that.

    If you would like to open up a support ticket with us, we can certainly be sure to email you once the fix is released.

    Thread Starter vchoo

    (@vchoo)

    8 years, 5 months ago

    Great! Thank you so much! Yes I’m running X theme with Cornerstone as well, I submitted a support ticket and look forward to the update! :))

    • This reply was modified 8 years, 5 months ago by vchoo.
    abroadamerican

    (@abroadamerican)

    8 years, 5 months ago

    Any update to this @akyusa1? I just started having this Fatal Error problem today, though I had been getting a license issue with Envira (I assume caused by the X update) since I updated X.

    I’ve tried editing my functions.php, removing the envira-gallery plugin folder, and editing the .php file of envira, NONE have helped me regain access to my dashboard. Where’s the update?

    EDIT: It seems my changes neede da bit of time to take effect. I’ve got access back now! I had disabled Envira by deleting the Envira =-Gallery folder from my wp-content/plugins folder. I’ve also edited the functions.php file of my child theme of X (not sure if this is helping or not) with a workaround that I found here: https://theme.co/apex/forum/t/x-theme-breaks-envira-gallery-1-7-0-1/12394

    akyusa01

    (@akyusa01)

    8 years, 5 months ago

    Hi @ abroadamerican 🙂

    The latest version that was released yesterday resolves all further issues with the XTheme and the Cornerstone plugin. Please make sure you’ve downloaded the latest version of Envira from your Envira account to use (which is version 1.7.1).

    If you are still seeing issues on your site, would you mind going through to open a support ticket?

Viewing 4 replies - 1 through 4 (of 4 total)

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