Hi there,
Thanks for reaching out! Based on the error details you’ve shared, it looks like the issue is related to the Jetpack Autoloader, which is included as a dependency in some plugins—including WooCommerce Payments—even if Jetpack itself is not installed on your site.
The specific error suggests that WooCommerce is trying to load a missing file (WPConsentAPI.php), which could be caused by plugin conflict or cache issue.
To assist you further, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report which you can find via WooCommerce > Status
- Fatal error logs (if any) under WooCommerce > Status > Logs.
Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.
Thread Starter
Hans
(@taufrisch88)
Dear @shahzeenfarooq mentioned information below.
Many thanks for your feedback
Anias
<br>### WordPress Environment ###<br><br>WordPress address (URL): https://litepack.ch<br>Site address (URL): https://litepack.ch<br>WC Version: 9.7.1<br>Legacy REST API Package Version: Auf dieser Website ist das alte REST-API-Plugin nicht installiert.<br>Action Scheduler Version: ✔ 3.9.0<br>Log Directory Writable: ✔<br>WP Version: 6.7.2<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: –<br>Language: de_DE<br>External object cache: –<br><br>### Server Environment ###<br><br>Server Info: LiteSpeed<br>PHP Version: 8.3.10<br>PHP Post Max Size: 256 MB<br>PHP Time Limit: 200<br>PHP Max Input Vars: 9000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.6.19-MariaDB-cll-lve-log<br>Max Upload Size: 100 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔<br><br>### Database ###<br><br>WC Database Version: 9.7.1<br>WC Database Prefix: wpzg_<br>Datenbank-Gesamtgröße: 181.14MB<br>Datenbank-Datengröße: 163.06MB<br>Datenbank-Indexgröße: 18.08MB<br>wpzg_woocommerce_sessions: Daten: 3.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_woocommerce_order_itemmeta: Daten: 0.22MB + Index: 0.14MB + Engine InnoDB<br>wpzg_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_actionscheduler_actions: Daten: 3.02MB + Index: 1.72MB + Engine InnoDB<br>wpzg_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_actionscheduler_logs: Daten: 2.03MB + Index: 1.20MB + Engine InnoDB<br>wpzg_awb_critical_css: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_cky_banners: Daten: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wpzg_cky_cookies: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_cky_cookie_categories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_cmplz_cookiebanners: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_cmplz_cookies: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_cmplz_dnsmpd: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_cmplz_services: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_comments: Daten: 0.06MB + Index: 0.09MB + Engine InnoDB<br>wpzg_disco_campaigns: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_fbv: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_fbv_attachment_folder: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wpzg_fusion_forms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_fusion_form_entries: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_fusion_form_fields: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_fusion_form_submissions: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_gla_attribute_mapping_rules: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_gla_budget_recommendations: Daten: 0.19MB + Index: 0.14MB + Engine InnoDB<br>wpzg_gla_merchant_issues: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_gla_shipping_rates: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_gla_shipping_times: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_jetpack_sync_queue: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_litespeed_avatar: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_litespeed_crawler: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_litespeed_crawler_blacklist: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_litespeed_img_optming: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_litespeed_url: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wpzg_litespeed_url_file: Daten: 0.19MB + Index: 0.50MB + Engine InnoDB<br>wpzg_mailchimp_carts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_mailchimp_jobs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_options: Daten: 80.06MB + Index: 0.38MB + Engine InnoDB<br>wpzg_postmeta: Daten: 12.14MB + Index: 5.42MB + Engine InnoDB<br>wpzg_posts: Daten: 12.16MB + Index: 0.48MB + Engine InnoDB<br>wpzg_revslider_css: Daten: 0.14MB + Index: 0.02MB + Engine InnoDB<br>wpzg_revslider_layer_animations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_revslider_navigations: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_revslider_sliders: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_revslider_sliders7: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_revslider_slides: Daten: 0.33MB + Index: 0.02MB + Engine InnoDB<br>wpzg_revslider_slides7: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_revslider_static_slides: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_seo_automated_link_building: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_seo_automated_link_building_statistic: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_simple_history: Daten: 0.45MB + Index: 0.27MB + Engine InnoDB<br>wpzg_simple_history_contexts: Daten: 5.52MB + Index: 4.03MB + Engine InnoDB<br>wpzg_termmeta: Daten: 0.13MB + Index: 0.09MB + Engine InnoDB<br>wpzg_terms: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_term_relationships: Daten: 0.09MB + Index: 0.05MB + Engine InnoDB<br>wpzg_term_taxonomy: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB<br>wpzg_usermeta: Daten: 0.14MB + Index: 0.09MB + Engine InnoDB<br>wpzg_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wccs_cache: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wccs_conditions: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wccs_condition_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wc_admin_notes: Daten: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wc_admin_note_actions: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wc_orders: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wpzg_wc_orders_meta: Daten: 0.11MB + Index: 0.19MB + Engine InnoDB<br>wpzg_wc_order_addresses: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wc_order_operational_data: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wc_product_attributes_lookup: Daten: 0.23MB + Index: 0.16MB + Engine InnoDB<br>wpzg_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wc_product_meta_lookup: Daten: 0.14MB + Index: 0.38MB + Engine InnoDB<br>wpzg_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wdp_orders: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wdp_order_items: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_wdp_persistent_rules_cache: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wdp_rules: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wdr_order_discounts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wdr_order_item_discounts: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wdr_rules: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfauditevents: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfblockediplog: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfblocks7: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wfconfig: Daten: 1.44MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfcrawlers: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wffilechanges: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wffilemods: Daten: 25.58MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfhits: Daten: 0.19MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wfhoover: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wfissues: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_wfknownfilelist: Daten: 12.52MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wflivetraffichuman: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wflocs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wflogins: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_wfls_2fa_secrets: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wfls_role_counts: Daten: 0.00MB + Index: 0.00MB + Engine MEMORY<br>wpzg_wfls_settings: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfnotifications: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfpendingissues: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wpzg_wfpklist_template_data: Daten: 0.09MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfreversecache: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfsecurityevents: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfsnipcache: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wfstatus: Daten: 0.13MB + Index: 0.09MB + Engine InnoDB<br>wpzg_wftrafficrates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wfwaffailures: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_woodmart_wishlists: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_woodmart_wishlist_products: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_wpforms_logs: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wpforms_payments: Daten: 0.02MB + Index: 0.14MB + Engine InnoDB<br>wpzg_wpforms_payment_meta: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_wpforms_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wpmailsmtp_debug_events: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wpmailsmtp_tasks_meta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpzg_wt_sc_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_yoast_indexable: Daten: 0.19MB + Index: 0.09MB + Engine InnoDB<br>wpzg_yoast_indexable_hierarchy: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wpzg_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wpzg_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wpzg_yoast_seo_links: Daten: 0.09MB + Index: 0.03MB + Engine InnoDB<br><br>### Post Type Counts ###<br><br>attachment: 1032<br>cms_block: 6<br>custom_css: 1<br>custom-css-js: 3<br>customize_changeset: 4<br>fusion_element: 8<br>fusion_form: 1<br>fusion_icons: 1<br>fusion_tb_layout: 8<br>fusion_tb_section: 10<br>nav_menu_item: 58<br>oembed_cache: 33<br>order_status: 1<br>page: 24<br>post: 5<br>product: 122<br>product_variation: 921<br>revision: 120<br>shop_coupon: 5<br>shop_order_placehold: 43<br>slide: 5<br>woodmart_size_guide: 1<br>woodmart_woo_fbt: 1<br>wp_font_face: 36<br>wp_font_family: 12<br>wp_global_styles: 3<br>wp_navigation: 1<br>wp_template: 8<br>wp_template_part: 2<br><br>### Security ###<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔<br><br>### Active Plugins (28) ###<br><br>Custom Order Status Manager for WooCommerce: von Bright Plugins – 1.1.5<br>Classic Widgets: von WordPress-Mitwirkende – 0.3<br>Code Quality Control Tool: von GoodCodeTeam – 0.1<br>CookieYes | GDPR Cookie Consent: von CookieYes – 3.2.8<br>Fatal Error Notify: von Very Good Plugins – 1.5.3<br>FileBird Lite: von Ninja Team – 6.4.6<br>Flexible Shipping: von Octolize – 5.3.4<br>Site Kit von Google: von Google – 1.148.0<br>LiteSpeed Cache: von LiteSpeed Technologies – 6.5.4<br>MainWP Child: von MainWP – 5.4.0.2<br>Manage Notification E-mails: von Virgial Berveling – 1.8.6<br>WooCommerce PDF-Rechnungen, Lieferscheine, Lieferscheine und Versandetiketten: von WebToffee – 4.7.5<br>Query Monitor: von John Blackbourn – 3.17.2<br>Internal Links Manager: von webraketen – 2.5.4<br>Simple Cloudflare Turnstile: von Elliot Sowersby<br>RelyWP – 1.30.0<br><br>TinyPNG - JPEG, PNG & WebP image compression: von TinyPNG – 3.4.6<br>UpdraftPlus – Sichern/Wiederherstellen: von TeamUpdraft<br>DavidAnderson – 1.25.2<br><br>Discount Rules PRO 2.0: von Flycart – 2.6.7<br>Discount Rules Core: von Flycart – 2.6.7<br>WooCommerce.com Update Manager: von Automattic – 1.0.3<br>WooCommerce Stripe-Gateway: von Stripe – 9.3.1<br>WooCommerce: von Automattic – 9.7.1<br>Woodmart Core: von – 1.1.1<br>Wordfence Security: von Wordfence – 8.0.3<br>Yoast SEO: von Team Yoast – 24.6<br>WP Consent API: von RogierLankhorst – 1.0.8<br>WP Mail SMTP: von WP Mail SMTP – 4.4.0<br>WPC Estimated Delivery Date for WooCommerce: von WPClever – 2.5.3<br><br>### Inactive Plugins (6) ###<br><br>Google Analytics for WooCommerce: von WooCommerce – 2.1.13<br>Google for WooCommerce: von WooCommerce – 2.9.9<br>PublishPress Capabilities: von PublishPress – 2.19.1<br>Simple Custom CSS and JS: von SilkyPress.com – 3.50<br>Simple History: von Pär Thernström – 5.8.0<br>WPC Product Bundles for WooCommerce (Premium): von WPClever – 8.2.0<br><br>### Dropin Plugins () ###<br><br>db.php: Query Monitor Database Class (Drop-in)<br><br>### Settings ###<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: CHF (CHF)<br>Currency Position: left_space<br>Thousand Separator: '<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br>woosb (woosb)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: –<br><br>### Logging ###<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 Tage<br>Level threshold: –<br>Log directory size: 48 MB<br><br>### WC Pages ###<br><br>Shop-Basis: #7 - /shop/<br>Warenkorb: #8 - /warenkorb/ - Enthält den woocommerce/cart-Block<br>Kasse: #9 - /kasse/ - Enthält den woocommerce/checkout-Block<br>Mein Konto: #10 - /mein-konto/ - Enthält den [woocommerce_my_account]-Shortcode<br>Allgemeine Geschäftsbedingungen: #82 - /agb/<br><br>### Theme ###<br><br>Name: Woodmart Child<br>Version: 1.0.0<br>Author URL: http://xtemos.com<br>Child Theme: ✔<br>Parent Theme Name: Woodmart<br>Parent Theme Version: 8.1.1<br>Parent Theme Author URL: http://themeforest.net/user/xtemos<br>Theme type: Classic-Theme<br>WooCommerce Support: ✔<br><br>### Templates ###<br><br>Overrides: woodmart/woocommerce/archive-product.php<br>woodmart/woocommerce/cart/cart-item-data.php<br>woodmart/woocommerce/cart/cart.php<br>woodmart/woocommerce/cart/cross-sells.php<br>woodmart/woocommerce/cart/mini-cart.php<br>woodmart/woocommerce/checkout/form-checkout.php<br>woodmart/woocommerce/checkout/thankyou.php<br>woodmart/woocommerce/content-product-cat.php<br>woodmart/woocommerce/content-product.php<br>woodmart/woocommerce/content-single-product.php<br>woodmart/woocommerce/content-widget-product.php<br>woodmart/woocommerce/global/breadcrumb.php<br>woodmart/woocommerce/global/form-login.php<br>woodmart/woocommerce/global/quantity-input.php<br>woodmart/woocommerce/loop/add-to-cart.php<br>woodmart/woocommerce/loop/loop-end.php<br>woodmart/woocommerce/loop/loop-start.php<br>woodmart/woocommerce/loop/no-products-found.php<br>woodmart/woocommerce/loop/orderby.php<br>woodmart/woocommerce/loop/pagination.php<br>woodmart/woocommerce/loop/sale-flash.php<br>woodmart/woocommerce/myaccount/form-login.php<br>woodmart/woocommerce/product-searchform.php<br>woodmart/woocommerce/single-product/add-to-cart/grouped.php<br>woodmart/woocommerce/single-product/add-to-cart/variable.php<br>woodmart/woocommerce/single-product/meta.php<br>woodmart/woocommerce/single-product/product-attributes.php<br>woodmart/woocommerce/single-product/product-image.php<br>woodmart/woocommerce/single-product/product-thumbnails.php<br>woodmart/woocommerce/single-product/rating.php<br>woodmart/woocommerce/single-product/related.php<br>woodmart/woocommerce/single-product/sale-flash.php<br>woodmart/woocommerce/single-product/tabs/description.php<br>woodmart/woocommerce/single-product/tabs/tabs.php<br>woodmart/woocommerce/single-product/title.php<br>woodmart/woocommerce/single-product/up-sells.php<br>woodmart/woocommerce/single-product-reviews.php<br>woodmart/woocommerce/single-product.php<br><br><br>### WooCommerce Stripe Payment Gateway ###<br><br>Version: 9.3.1<br>Account ID: acct_1QeOZzG46J4DgQNB<br>Account Email: [email protected]<br>Test Mode Enabled: ✔<br> No<br>OAuth Connected: ✔<br> Yes<br>Legacy Checkout Experience: ✔<br> No<br>Enabled Payment Methods: card,klarna<br>Express Checkout: ✔<br> Enabled (cart,checkout)<br>Auth and Capture: ✔<br> Yes<br>Logging: ✔<br> Yes<br><br>### Admin ###<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br>add-to-cart-with-options-stepper-layout<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>blockified-add-to-cart<br><br>Daily Cron: ✔ Next scheduled: 2025-03-17 09:00:57 +01:00<br>Options: ✔<br>Notes: 70<br>Onboarding: completed<br><br>### Action Scheduler ###<br><br>Abgeschlossen: 2.602<br>Oldest: 2025-02-13 18:26:36 +0000<br>Newest: 2025-03-16 16:13:48 +0000<br><br>Fehlgeschlagen: 75<br>Oldest: 2024-12-22 10:10:00 +0000<br>Newest: 2025-03-16 03:00:05 +0000<br><br>Ausstehend: 5<br>Oldest: 2025-03-17 03:00:00 +0000<br>Newest: 2025-03-17 16:00:05 +0000<br><br><br>### Status report information ###<br><br>Generated at: 2025-03-16 17:13:50 +01:00<br>
2025-03-16T00:00:09+00:00 Kritisch Allowed memory size of 536870912 bytes exhausted (tried to allocate 22945122 bytes)
Zusätzlicher Kontext
{
"error": {
"type": 1,
"file": "/home/server/public_html/litepack.ch/wp-includes/class-wpdb.php",
"line": 2345
},
"remote-logging": true,
"backtrace": [
{
"file": "/home/server/public_html/litepack.ch/wp-content/plugins/woocommerce/includes/class-woocommerce.php",
"line": 413,
"function": "critical",
"class": "WC_Logger",
"type": "->"
},
{
"function": "log_errors",
"class": "WooCommerce",
"type": "->"
}
]
}
2025-03-16T00:01:15+00:00 Kritisch Allowed memory size of 536870912 bytes exhausted (tried to allocate 22945132 bytes)
Zusätzlicher Kontext
{
"error": {
"type": 1,
"file": "/home/server/public_html/litepack.ch/wp-includes/class-wpdb.php",
"line": 2345
},
"remote-logging": true,
"backtrace": [
{
"file": "/home/server/public_html/litepack.ch/wp-content/plugins/woocommerce/includes/class-woocommerce.php",
"line": 413,
"function": "critical",
"class": "WC_Logger",
"type": "->"
},
{
"function": "log_errors",
"class": "WooCommerce",
"type": "->"
}
]
}
Hi there,
Thank you for sharing your system status report and error log.
The error you’re seeing indicates that your WordPress site has run out of allocated PHP memory while trying to process a request. Your site currently has 512MB (536,870,912 bytes) allocated, but this limit was exceeded.
To fix this issue, you’ll need to increase the memory limit. You can follow these instructions to guide you through the process:
➡️ How to Increase the WordPress Memory Limit
Alternatively, you can contact your hosting provider and ask them to increase the memory limit for you.
Regarding the Jetpack-related error, I noticed that you’re using multiple plugins. I suspect one of these plugins may be causing the issue. For testing purposes, could you please try the following steps:
- Deactivate all plugins except WooCommerce.
- Check if the issue persists.
For detailed steps on running a conflict test, you can refer to this guide:
➡️ How to Test for Conflicts
Let me know how that goes, and feel free to reach out if you have any questions!
