PHP Fatal Error

  • Resolved lfunderburk

    (@lfunderburk)


    4 years, 2 months ago

    My seo person was trying to update one of our products’ description and meta information. When she hit “update” she got an error that said unable to update. The error suggested that we disable all plugins to see if there is a conflict (which I did with no change) It also said to contact our host to have them increase some settings at the server. They did that, but we are still getting the same error. My host (siteground) found the following PHP error:

    PHP Fatal error:  Uncaught Error: Call to a member function get_price_html() on null in /home/customer/www/thecoconutcoop.com/public_html/wp-content/plugins/woocommerce/templates/single-product/price.php:25
Stack trace:
#0 /home/customer/www/thecoconutcoop.com/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include()
#1 /home/customer/www/thecoconutcoop.com/public_html/wp-content/plugins/woocommerce/includes/wc-template-functions.php(1628): wc_get_template('single-product/...')
#2 /home/customer/www/thecoconutcoop.com/public_html/wp-content/themes/Divi/includes/builder/feature/woocommerce-modules.php(1114): woocommerce_template_single_price()
#3 /home/customer/www/thecoconutcoop.com/public_html/wp-content/themes/Divi/includes/builder/module/woocommerce/Price.php(212): et_builder_wc_render_module_template('woocommerce_tem...', Array)
#4 /home/customer/www/thecoconutcoop.com/public_html/wp-content/themes/Divi/includes/builder/module/woocommerce/Price.php(227): ET_Builder_Module_Woocommerce_Price:: in /home/customer/www/thecoconutcoop.com/public_html/wp-content/plugins/woocommerce/templates/single-product/price.php on line 25

    Can someone help us resolve this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • hegenberg

    (@hegenberg)

    4 years, 2 months ago

    Hi @lfunderburk

    By looking at the error log it seems that the issue is related to your current theme (Divi).

    Please temporarily switch your theme to Storefront (https://www.woocommerce.com/storefront/) and check if the error ceases.

    If performing such a test on your live site is not an option, you can create a staging site using the WP Staging plugin:
    https://ww.wp.xz.cn/plugins/wp-staging/`

    In case the issue persists after that, please provide us with more details about the error that you’re seeing.
    Does it get displayed only when you’re editing this specific product’s description?
    In addition, please include a [screenshot](https://wordpress.com/support/make-a-screenshot/) showing the problem.

    Regards

    Thread Starter lfunderburk

    (@lfunderburk)

    4 years, 2 months ago

    That did indeed fix the problem. However, I’m not sure what to do about the divi theme as that’s what our site is built with. Once I go back to that theme, the problem will come back.

    Mashi

    (@shaonback2)

    4 years, 2 months ago

    Hi @lfunderburk,

    That did indeed fix the problem. However, I’m not sure what to do about the divi theme as that’s what our site is built with. Once I go back to that theme, the problem will come back.

    In that case, I suggest you reach Divi theme’s support who might be able to help with this.

Viewing 3 replies - 1 through 3 (of 3 total)

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